Recent Posts

Affected by Category 2 Water Damage

6/18/2018 (Permalink)

If your business has been flooded and exposed to category 2 water damage, due to a broken pipe or too much rain, it's best to hire a restoration professional to handle the water pipe repair and ensure that your property is safely restored. The approach taken to remedy the flooding should be tailored to those specific details, including the environment, the severity of water damage, and the needs of the business owners in Jackson Township, OH. Before proceeding with any water pipe repair, you should understand what's at risk when dealing with category 2 water damage.

Three Categories of Water

• Category 1: water from sanitary sources, generally safe for ingestion
• Category 2: contaminated water with potentially unsafe levels of contaminants, both organic and inorganic
• Category 3: obviously contaminated water with pesticides, silt, organic matter, heavy metals, and toxic organic substances

Four Classifications of Water Damage

• Class 1: limited levels of water and absorption; affecting a small area of a single room
• Class 2: large amounts of water and absorption; affecting an entire room, including carpeting and pad, walls, and structural components
• Class 3: the largest amount of water and absorption; affecting ceilings, insulation, carpeting, subflooring, and resulting in structural saturation
• Class 4: specialty materials affected by water, such as hardwood, brick, concrete, and stone

An Example of Water Damage Categories

Category 2 water damage could be water that was originally clean but has sat long enough to absorb chemicals from the carpeting. The severity of damage could be bumped into a higher category if water has traveled through building materials. For example, a broken pipe on the second floor could cause category 1 water damage on the second floor. As the water travels to the floor below, it may pick up contaminants as it travels to the first floor, resulting in category 2 water damage on that floor. When you need water pipe repair in Jackson Township, OH restoration professionals can help you determine the extent of risk and damage. Visit for more information on commercial water damage. 

After the Flood: When Employees Can Return

6/13/2018 (Permalink)

When your business in Jackson Township, OH gets flooded, there is probably going to be a transition time when no one can be in the building. The structure may be flooded with black water, or there could be harmful debris lying everywhere. Loyal employees may be anxious to return, though. Before they can do so, a few key things must happen.

Call the Experts

To speed up the process of letting employees return, one of the first calls you should make is to a team of flood restoration professionals. These specialists are trained to expedite the flood cleanup process efficiently and thoroughly. They can assess various elements of your property:

• Water damage to walls, floors and ceilings
• Contamination level of the floodwater
• State of the items affected by the flood

This assessment helps them determine what needs to happen to restore your building to its former glory. They can also give you general time frame for how long the repairs may take, which you can then share with your employees.

Disinfect the Surfaces

If the floodwater tests as gray or black water, significant disinfection must occur in order for it to be a healthy environment to return to. All surfaces that contaminated water touches must be disinfected with commercial-grade cleaners before anyone can safely enter the building.

Restore Air Quality

The last step that takes place before anyone can return is testing air quality to make sure it’s clean. Workers who spend eight hours a day cannot be expected to return to a workplace that has an old, musty smell. Air filtration devices can help improve the quality of the air dramatically.

Before employees can return after your business in Jackson Township, OH is flooded, you must be able to provide an acceptable working environment, free from stagnant air and black water. To do that, you need to hire professionals who can make the process go as smoothly and as quickly as possible. Visit for more information on storm damage

Tips to Avoid Frozen Pipes

5/31/2018 (Permalink)

Water Damage Tips to Avoid Frozen Pipes Broken Water Pipe

Winter is Just Getting Over With but Pipes Still Break

Whatever part of Ohio you are in, most people are experiencing very cold or freezing temperatures this time of year. Everyone wonders what needs to be done to protect their pipes in freezing temperatures. It is important to protect your pipes and your plumbing system in cold weather. It is especially important if you plan to be away from home for long periods of time.  

On the inside: If you will be away from home for days at a time, make sure that all of your pipes are kept warm, especially in spaces that receive little or no heat. If any pipes will stay exposed to freezing temperatures, open up one faucet with a very small drip to keep water moving through the pipes.  
On the outside: Protect your pipes as you would protect your plants. Cover up your outside faucets with foam or towels to insulate them.

Especially if you plan to be away from home this winter, remember to leave your contact information with a neighbor. You might consider giving them a key to your home, too, and leaving your preferred plumber's contact information behind should an emergency occur.  

Wondering what happens if pipes freeze? When water freezes in a pipe, it expands the same way a soda can would. If it expands enough, the pipe bursts and could result in serious damage. Pipes and valves on outside walls or in the attics are the most common trouble spots. If you open a faucet and water does not come out, you may be dealing with a frozen pipe. 

Pipe Break in Cold Weather

5/31/2018 (Permalink)

Water Damage Pipe Break in Cold Weather Water Damaged Home

SERVPRO of NW Stark County received a phone call that a home needed clean up due to a pipe break. When our Production Manager opened the garage door this is what he found. A pipe had broken on the second floor of an apartment complex and the garage was underneath exposed to the cold temperatures. The water flowed through each floor level and froze once it hit the cold air in the garage.

5 Tips on how to avoid pipe breaks:

Tip No. 1: Turn up your heat.

If you are home or even away for an extended period of time you should keep your thermostat at above 65 degrees.

Tip No. 2: Open the cabinet doors to sinks.

Open cabinet doors to circulate the warm air around plumbing pipes especially to sinks that are on exterior walls.

Tip No. 3: Leave all sinks in your home on a trickle.

Leave faucets on at a little drip letting the water in the pipes have a continual flow through them.

Tip No. 4: Remove hoses from outdoor faucets.

Tip No. 5: Know where your main water shutoff is located in your home.

Please call SERVPRO of NW Stark for any pipe break clean up in your home or place of business. 330-497-4600

Proper Sprinkler Maintenance Can Help Quench a Fire

5/29/2018 (Permalink)

Commercial Proper Sprinkler Maintenance Can Help Quench a Fire Give SERVPRO a call after commercial fire damage.

If your commercial building has a fire sprinkler system in place, you expect this safety device to work if a fire breaks out in Jackson Township, OH. However, neglected sprinklers may not be able to work when they're needed. Consider these tips to ensure your building is as protected as can be.

• Have an inspection. Firefighters and commercial fire mitigation teams may do regular inspections on a fire sprinkler system to ensure everything is in working order. This inspection could look for damages to sprinkler heads, positions of valves and other important factors.
• Meet safety standards. The National Fire Protection Agency has set safety standards for this fire suppression tool. You should learn about the standards and make sure your system is up to code. If it isn't, you may not have the water power needed to put out a fire in a building of your size.
• Do regular maintenance. Doing a regular fire sprinkler cleanup can help ensure the system will work when you need it to. Dust and grime can build up on the sprinkler, which may block outgoing water. You can have the system cleaned and repaired to make sure it is at its best.
• Communicate with employees. Do you expect valves to remain open? Do you want sprinkler heads to be left untouched? No matter how you want the sprinkler system treated, you need to be sure to communicate this with your employees or tenants. Put up signs to make your wishes clear.
• Keep detailed records. You should keep records of everything done to your sprinklers. Whether there was an inspection, repair or fire sprinkler cleanup, you should document it. This can help you prove you're keeping your system up to code, but it can also help you remember when you need another cleaning.

Having a fire sprinkler system in a commercial building can help reduce the damage done by a fire. If you want this system to work properly, you need to make sure it is maintained. Visit for more information on commercial fire damage. 

Top Five Places You’ll Find Hidden Mold

5/15/2018 (Permalink)

Mold Remediation Top Five Places You’ll Find Hidden Mold Give SERVPRO a call if you notice mold growing in your home.

Mold can be an unsightly blight, but you won’t always find mold growth in easily spotted places. To curtail mold growth in your Jackson Township, Ohio home, you need to know the top five places to search for hidden mold — and how to keep those places clean, dry, and mold-free.

1. In Your Walls

The number one place to check for hidden mold is in your walls. If you find mold on the walls in any spot, even in hidden crevices such as under sinks, it’s likely you have mold growth inside your walls. Moldy drywall is one of the worst culprits for spreading mold.

2. In Your Ceilings

If there’s mold in your walls, there’s likely mold on your ceilings. Check for mold growth and keep a close eye out for any damp or dark spots that may hint at a mold infestation.

3. Under Your Carpet and Flooring

The moment it gets wet, carpet becomes a breeding ground for mold. But you can also find mold on wood flooring, particularly older or rotting flooring. Laminate flooring, too, is a prime culprit when mold growth can take place on the undersides of the tiles. The mold feeds on the glue and any moisture trapped there. Avoid this by keeping your flooring dry and clean.

4. Behind Furniture

Where furniture presses against walls, you’ll find dark crevices that trap moisture and create ideal conditions for mold to breed. Pulling out your furniture to clean can give you a great opportunity to watch for these types of infestations.

5. In Storage Areas

Basements, closets, and other storage areas are a haven for mold. Not only are they dark and cool, ideal conditions for mold growth, but they often suffer from water leaks that go unchecked and unnoticed for long periods of time. Even worse, they’re often filled with cardboard boxes and clothing — organic matter that mold loves to feed on. Visit for more information on mold. 

Trash or Keep? Assessing Your Possessions After a Fire

5/10/2018 (Permalink)

Fire Damage Trash or Keep? Assessing Your Possessions After a Fire Give SERVPRO a call if you experience residential fire damage.

Your instinct after a fire may be to preserve as many of your possessions as possible, but be careful: dangers may remain even after the flames have been extinguished and the structure has been deemed habitable. Although many of your possessions may be salvageable, there are a few that it’s best to throw away and replace.

Because most residential fires start in the kitchen, food is often exposed to flames, smoke, high heat and water damage – all of which can make food unsafe to eat. If the food is visibly charred, discard it. Any food items that were stored in the open - for example, in a fruit basket – must be thrown away. Also throw away food that was stored in unsealed boxes or bags, as it may have been exposed to smoke or fire-retardant chemicals.

If your refrigerator and freezer remained closed during the fire, the food inside may be salvageable. Check to see if it is still cold, and make sure that the power was not cut off for more than four hours.

Clothing and Textiles
Many clothes and textiles can be cleaned and restored after a fire, but discard any items with visible fire damage. Also be sure to clean clothes thoroughly before wearing them. Residual chemicals in smoke-exposed clothing can be harmful to the lungs.

Medicines and Cosmetics
Be extremely cautious about taking medications that may have been exposed to smoke and chemicals. Don’t take chances. If your medications were in unsealed containers, if they smell of smoke or if they appear sooty, replace them. Cosmetics, too, can become harmful if exposed to smoke. Inspect them carefully before use, and throw away anything that wasn’t sealed during the fire.

Recovering from a fire in Jackson Township, Ohio can difficult in many respects, but guarding your own health and well-being is paramount. As hard as it may be to throw away food, clothing and other household goods, do not put your health in jeopardy. Visit for more information on fire damage

SERVPRO of NW Stark - 24 Hour Emergency Water Damage Service

5/1/2018 (Permalink)

Need Emergency Service? Call Us 24/7 – 330-497-4600

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of NW Stark County

SERVPRO of NW Stark County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Can Ice Dams Lead to Mold Growth?

4/30/2018 (Permalink)

Mold Remediation Can Ice Dams Lead to Mold Growth? Give SERVPRO a call if you notice mold growth in your home or business.

Winter can be hard on your commercial building in Jackson Township, OH. The cold weather can cause your external pipes to freeze or create a buildup of ice on your roof. Did you know that both of these issues can lead to the growth of black mold? Even ice buildup on your roof can give the fungus a chance to create roots somewhere in your building. In order to better understand how this ice structure can cause mold growth, you need to look at the following:

• What is an ice dam?
• How does it lead to mold?
• How quickly can the problem arise?

Finding the answers to these questions on your own may be challenging. Thankfully, you can get help from mold remediation experts near you.

What Is an Ice Dam?

When a ridge of ice forms at the edge of your roof line, it is called an ice dam. This formation can happen due to improper ventilation in your attic. Because heat rises, the heat trapped in your attic space goes to the peak of your roof. The snow at the peak starts to melt and flow down your sloped roof. However, as the melted snow reaches the edges of the structure, it refreezes because of the temperature change.

How Does It Lead to Mold Growth?

The dam stops future melted water from being able to travel off of your roof, which can lead to pooling. When water has nowhere else to go, it may start to trickle down into your attic or behind your walls.

How Quickly Can The Problem Arise?

Like with other sources of mold growth, this trickle of water can be come a problem in as little as 24 hours. Some snowmelt may be contaminated with spores already, so the growth may start without any other instigating factors. Because the problem can compound so quickly, you may want to initiate the mold cleanup process as soon as you realize you have a water problem in your attic or wall space. Visit for more information on mold. 

Understanding Category 3 Water Damage

4/18/2018 (Permalink)

Commercial Understanding Category 3 Water Damage Give SERVPRO a call if you experience water damage in your home or business.

When damage from flood water occurs, the Jackson Township, OH water damage restoration professionals categorize it in one of three ways:

• Category 1
• Category 2
• Category 3

Category 1 refers to clean water, or water that comes from a burst pipe or broken supply line. Category 2, also called grey water, comes from a source with substantial chemical contaminants, such as a dishwasher, refrigerator or washing machine. Category 3 water is either flood water or toilet overflow. When dealing with category 2 or 3, it’s imperative that you reach out to a water restoration team as soon as possible for help.

Category 3 Water Loss

Category 3 water loss involves water that is contaminated by toxic waste, pathogens or other harmful agents. Typically, this type of water carries pesticides, organic matter, toxic organic substances, silt, regulated materials or heavy metals. Attempting to clean up this type of water loss on your own is not only unwise, but it’s also dangerous. Category 3 water damage usually stems from the following:

• Toilet overflow
• Flood water
• Sewage backup

Sewage backup is often the result of a rising riverbed, flooding streets, flooding sea water, or rising ground surface water. Areas that are most commonly affected by Category 3 are areas prone to extreme weather, such as torrential rains, hurricanes and tropical storms. However, even areas that don’t typically see such weather events are still at risk for a Category 3 water event.

What To Do When Category 3 Water Invades Your Building

As a business owner, you have a responsibility to your building occupants, employees and customers to maintain a safe and hazard-free environment. Category 3 water can get in the way of that duty and put building occupants at risk. Don’t let a flood or backed-up sewage line become a liability issue, and reach out to your Jackson Township, OH water damage remediation team right away. Whether you’re dealing with a toilet overflow or a flood, the right team can perform the necessary cleanup measures and restore your building to pre-flood condition. Visit for more information on commercial water damage.