Recent Posts

24/7 Emergency Bio-hazard and Vandalism Cleanup in Canton, Ohio

4/8/2021 (Permalink)

broken window Our crews helped board-up a broken window and cleanup all the glass at a commercial building in Canton, Ohio.

Accidents, trauma, and vandalism rank among the most stressful events a business can encounter. If the situation involves traumatic injuries, you and your employees endure anxiety, grief, fear, and a host of other emotions. Health risks associated with exposure to pathogens carried by blood and other bodily fluids are of great concern, not to mention the liability of thoroughly cleaning up the scene. OSHA regulations demand adherence to specific research-based protocols to ensure safety during cleanup and to provide a thoroughly disinfected environment for your business operations.

The need for biohazard/trauma scene cleanup in a commercial building can encompass everything from simple human error or equipment malfunction to criminal activity. If a trauma scene requires immediate assistance our biohazard cleanup crews are available 24 hours a day.

SERVPRO employees are acutely aware of the need to balance speedy and biohazard & trauma scenes with sensitivity for the ordeal experienced by those touched by the tragedy. We work hard to respond with respect and compassion in the aftermath of a devastating event. Taking care of the details helps streamline the process.

If your building experiences a vandalism from spray-paint, eggs, or even a rock through a window our crews are here to help. We have a 24-hour board up and clean up team that will rectify the situation quickly.

SERVPRO of Northwest Stark County provides proper cleaning, application of EPA-registered disinfectants, and lawful biohazard disposal, after a severe trauma event at your business. Call our highly trained and IICRC certified crews at 330-497-4600.

Severe Storms Can Cause Sewage Back-ups in Massillion, Ohio

4/8/2021 (Permalink)

water sewer drain Severe storms caused flooding in Massillion, Ohio which can cause sewage backups in homes.

When there are heavy rains and flooding, an abundance of water and debris end up in municipal sanitary sewers, which overloads the sewer system. If it's more water than the sewer system can handle, excess water can flow backward into your home's sewer line and subsequently overflow into your basement.

SERVPRO has 24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

Sewage Cleanup/Overflow 

Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. SERVPRO of Northwest Stark County crews have been highly trained in sewage and water damage clean-up and restoration. Our company has all the specialized equipment to quickly and safely clean contaminants like sewage.

Whether it is a flood, a pipe burst or a nasty sewer backup, water damage is the number one destructive problem you can face as a business or homeowner. Take care of this immediately, if not the excess water from the damage can promote damage to your structure, electrical hazards, and can even lead to a growth of mold. Call our team today at 330-497-4600 or check out our website at

Another Satisfied Customer for SERVPRO of Northwest Stark County

3/11/2021 (Permalink)

words stars A great review from a satisfied customer that had a water damage in their home.

SERVPRO of Northwest Stark County is a trusted leader in the restoration industry.  We provide 24-hour emergency services such as Water Damage Restoration, Fire Damage Restoration and Mold Remediation for both residential and commercial properties.  We are dedicated to being faster to any size disaster.  Our highly trained technicians have the training, specialized equipment, and expertise to handle your restoration and cleaning needs. 

Below is a 5-star review from one of our customers.

I actually received same day service and then was able to come even sooner than expected. Came with proper PPE and was polite and professional. Removing all water damaged materials. Seat up fans and dried everything out. Gave us that sense of relief during a difficult time. - Theresa

Our locally owned and operated business has been proudly serving the Massillion, Canton & Jackson Township area.  Our team will work closely with you to return your home or business back to preloss condition.  We will provide a professional process in restoring your property to make it “Like it never even happened.” Call us at 330-497-4600.

Move Clocks Forward March 14, 2021 and Change the Batteries in Your Smoke Detectors

3/8/2021 (Permalink)

Hand Clock Calendar Don't forget to move your clocks forward on March 14, 2021 and check the batteries in your smoke alarms and carbon monoxide detectors.

Remember this weekend:

- Spring your clocks forward one hour.
- Change the batteries in your smoke alarms.
- Replace the batteries in your carbon monoxide detectors.
- Check the status of your home-owners insurance in case of the spring storms that may produce flooding.

It is important to change your smoke alarm batteries when you change your clocks for daylight saving time. 2 to 3 home fire deaths result from fires in homes with no smoke alarms.

Install alarms:
- In every bedroom
- Outside of every interior door
- On every floor of your home.

When you are dealing with a water or fire damage in Massillon Ohio, immediate action is crucial. SERVPRO of Northwest Stark County will respond immediately. We use advanced equipment and techniques to remove the water quickly. We also use SERVPRO chemicals to remove any soot residue or smoke odor. If you suffer a water or fire damage in Massillon, Ohio or the surrounding area we are here to help. Call SERVPRO of Northwest Stark County24/7 at (330)497-4600.

Commercial Building Fire Damage Restoration Experts in Canton, Ohio

2/25/2021 (Permalink)

Smoke Flames Building SERVPRO can restore your commercial building from a fire in Canton, Ohio.

A fire can be devastating to a business owner. In such a scenario, a professional commercial fire damage expert can ensure that the occupants of the building get back to their daily business. It is imperative to start the fire restoration process after the fire trucks have left the premises. Smoke, soot, and water damage will take its toll on the building and its contents after firefighters have put out the fire.

There is a certain process restoration professional do to restore a property after a fire disaster:

  1. Confirm the property is stabilized and it is safe.
  2. Remove soot and debris.
  3. Minimize damage.
  4. Eliminate excess water and dry wet surfaces.
  5. Begin deodorizing deep cleaning and removing stains.
  6. Remove personal possessions too damaged to restore.

Any company understands that the longer it takes to begin the fire restoration process, the harder it becomes to rectify soot and smoke damage. Most commercial building managers have the emergency contacts for a firetruck. Commercial fire damage experts and companies have emergency contacts, and they operate 24/7. They are prompt in their response, and it is vital that property owners and managers save their contacts.

Fire damage due to fire in business can be an exceedingly difficult situation to deal with and the longer it takes to begin the harder is becomes to rectify the soot and smoke damage. Experienced fire damage mitigation professionals have the skill and resources to help you get rid of smoke smell and other damages. Visit for more information on fire damage. Call us at 330-497-4600 to help restore your building, we are available 24 hours a day.

Water Damaged Document Restoration

2/3/2021 (Permalink)

Water Paper SERVPRO can dry and restore your water damaged papers and photos.

After a water disaster you may have documents that have been damaged by water, your important papers may not be necessarily lost. With the latest in document restoration technology, even the most water damaged documents can be restored. It is important to act quickly and properly to preserve and restore your documents.

As soon as you realize you have water damaged documents on your hands, SERVPRO of Northwest Stark recommends:

  • Open windows and doors and turn on fans to circulate the air in the room that has been damaged by water. Don’t aim the fans directly on the documents.
  • Blot away excess moisture on any documents with clean towels or sponges. Avoid blotting handwritten or otherwise sensitive water damaged documents because they can smear. If there is standing water in the room extract the water out of the room.
  • Quickly remove the highest-priority documents. A restoration company has a procedure to properly prepare for restoring the documents. There are a set of steps for preparing, labeling and transporting boxes of water damaged documents.
  • Don’t dry books on their front edge. Open and fan the book and stand it on its top or bottom edge. Turn the book over to dry on the opposing edge every couple of hours.
  • If you have damaged photographs, don’t touch the surfaces handle them on the edges. Most photographs may be air-dried by hanging them using clothespins and a laundry line. Historical photographs should be left to the expertise of restoration specialists.

SERVPRO® Cleanup & Restoration: Document Drying

When your valuable documents become damaged extreme caution should be taken to help ensure the damage does not destroy the document.

Though many types of documents cannot be fully restored to preloss condition, SERVPRO of Northwest Stark County can save a great deal and help minimize additional damage.

Depending on the type of damage and the type of document, SERVPRO of Northwest Stark County have five options for the restoration of documents:

  1. Air Drying
  2. Dehumidification
  3. Freezer Drying
  4. Vacuum Freeze Drying
  5. Vacuum Thermal Drying

SERVPRO of Northwest Stark County will contact a third-party expert in document drying to help ensure a satisfactory result, and we will log and track every document requiring restoration and keep our customers and insurance company informed. For more information or call 330-497-4600.

Commercial Water Damage in Massillion Ohio

1/29/2021 (Permalink)

Trucks Building SERVPRO of S&E Stark County can handle any size water loss.

Time is money especially when it comes to water damage in commercial properties. SERVPRO of Northwest Stark County has responded to all different size water damages from floods, toilet overflows, water leaks, pipe breaks to sprinkler malfunctions. Our crews work quickly to assess the damage to get the facility back to working order. Water can seep into flooring, carpets, baseboards and walls while moving throughout damaging the structure and potentially creating mildew and staining walls. SERVPRO of Northwest Stark County understands that water damage can disrupt your day to day business function in Stark County and possibly closing the business.

SERVPRO has access to a large number of team members from all over the country to help aid the recovery of a large loss here in Stark County, Ohio.

We are certified, licensed and insured to make sure you breathe easier and provide peace of mind that qualified professionals are taking care of your commercial building during a water damage.

Did you know that 50% of business do not reopen due to a water disaster? We have the equipment, training and experience to find and dry water before secondary damage set in. Fast action saves time and money, so call SERVPRO of Northwest Stark County at 330-497-4600 for 24/7 Water Damage Cleanup and Restoration!

Call SERVPRO today for your commercial water cleanup in Massillion, Ohio today! 330-497-4600.

Commercial Water Damage Specialists in Canton, Ohio

1/11/2021 (Permalink)

Water Building Our crews are trained and adhere to following a specific set of steps to insure your commercial property is completely restored from a water loss.

For water damage and flooding events, SERVPRO is a trusted leader in commercial property restoration. Commercial Water Damage Restoration is a scientific and responsive process. Each commercial water damage must be approached differently since there are so many different variables, such as the water source, building materials affected, type of business, category of water, and timeline of water intrusion. At SERVPRO of Northwest Stark County our crews are trained and adhere to following a specific set of steps to insure commercial properties are completely restored.

What is water damage restoration?

Water damage restoration is a process of cleaning water from the property and restore or replacing the damaged items.

Process of water damage restoration:

Step 1: Emergency Contact

Step 2: Inspection – The company will first visit your property regarding the water damage.

Step 3: Water Removal/Water Extraction

Step 4: Drying & Dehumidification – With proper equipment like dehumidifier, they will dry and clean the area.

Step 5: Cleaning and Repair- Crews clean walls, floors, ceilings and contents. Eliminate any odor with an air scrubber. Sanitize all damaged areas and dispose of all unsalvageable materials.

Step 6 Restoration - Process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repair to the structure.

SERVPRO of Northwest Stark County provides 24-hour emergency service and are dedicated to responding faster to any size disaster. We are locally owned and operated in the Canton community and we can respond immediately to your commercial property emergency. Call us at 330-497-4600 or visit our website at

Winter Weather Damages? Call SERVPRO of Northwest Stark County at (330) 497-4600

1/7/2021 (Permalink)

Roof Snow Ice If you experience a water damage due to excessive snow or ice, call SERVPRO at 330-497-4600.

SERVPRO of Northwest Stark County is here to help when a disaster strike. We are also here to help you prevent disaster from striking. With all the frigid cold temperatures occurring everyone needs to be taking the appropriate steps to prevent this.

Check sprinkler or irrigation systems to make sure you have turned everything off and fully drained the system. Identify your homes freezing points by inspecting your home for pipes that are in areas that might be prone to freezing, such as crawlspaces, basements, garage, attics, and exterior walls. It is always important to know where and how to shut off your water in case of a pipe-break. Eliminate sources of cold air near water lines by closing off crawlspaces, fixing drafty windows, insulating walls and attics, and plugging drafts around doors. If your pipes are exposed in these areas, it is important to protect your pipes. If pipes are exposed cold; wrap them with insulation or heat tape, even fabric or newspaper can help.

If your property does require storm damage restoration due to cold weather strikes Jackson Township, OH , call SERVPRO of Northwest Stark County for 24 Hour emergency services.

Holiday Safety Tips for Your Massillion, Ohio Home

12/17/2020 (Permalink)

Tree House Happy Holidays from your friends at SERVPRO.

‘Tis the season to be safe especially during COVID-19. The holiday season is already up and rolling, lights have been hung on houses, shoppers are out being distantly safe, and people are busy trimming their trees and hanging festive decorations. However, all these things come with their own safety risks, so it is important to be aware of potential hazards. Below are a few holiday safety tips for presents, cooking meals and holiday decorating.


  • Follow safety information on packages, and choose toys that match your child’s age and ability.
  • If buying a bicycle or other toys that need safety gear, make sure it fits to size and worn properly.
  • Keep small balls and toys of small parts away from children younger than the age of three.


  • Never leave cooking food on attended on the stove.
  • Keep flammable items away from the stove and oven.
  • Deep frying a turkey, make sure its thawed and dried. Always fry outside, and away from your home and do not overfill overheat the oil and the turkey fryer.


  • Keep your live Christmas tree well-watered. Buy artificial trees that have a fire-resistant label. Turn off lights when leaving the house or going to bed.
  • Place burning candles away from flammable items, and blow them out before leaving the room.
  • Only use lights tested for safety and throw away sets that have broken sockets, broken bulbs or frayed wires.

Our crews are available on Christmas if you have the misfortune of a fire, smoke, or water damage, call us at 330-497-4600. SERVPRO of Northwest Stark County wishes you a Safe and Happy Holiday season.