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3 Categories of Types of Water in a Water Damage

8/4/2020 (Permalink)

water basement If you experience a water damage in your basement, call SERVPRO of Northwest Stark County at 330-497-4600.

When facing a water damage, it is important to understand what type of water you are dealing with to ensure proper cleanup. SERVPRO of Northwest Stark County crews can determine the type of water, since they have been properly trained and IICRC certified.

The three types of water are clean, gray and black water.

  • Clean water is water from a broken pipe, or other water source, such as rainwater.
  • Gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated. Bacteria and other contain contain contaminants begin growing making the water hazardous.
  • Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

If you experience a water loss consider the following steps to help minimize damage or prevent further damage while waiting for help to arrive.

Damage From Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for what areas of the building, it access to the power distribution panel is safe from potential electric shock.
  • Remove as much access water as possible by mopping and flooding.
  • Wipe excess water from wood furniture after removing lamps and table top items.
  • Remove and prop up what upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and what carpeting.
  • Move any paintings or objects computers electronics and other materials that are valuable or sensitive to moisture to a safe place.
  • Do not enter rooms standing water as electrical shock hazards me exist.
  • Do not leave books, newspapers, magazines, or other colored items on wet carpets or floors as they may cause staining.
  • Do not use household vacuum cleaner to remove water as there’s potential for electric shock or causing damage to the vacuum cleaner.
  • Do not use televisions or other appliances while standing on wet carpets or floors.
  • Do not turn on ceiling fixtures and ceiling is wet, do not enter rooms were ceilings are sagging from retained water.

Damage From Contaminated Water

  • Avoid all Contents with sewage and items contaminated by sewage.
  • Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air. – Do not use household fans to dry the structure, Airflow could spread contaminants.
  • Discard any food and or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When disaster strikes, make sure you have experience professionals on the line. No matter how big or small, SERVPRO of Northwest Stark County will be ready to help make your property damage “Like it never even happened.” Call us 24-hours a day at 330-497-4600.

24 Hour Emergency Fire Damage Restoration

7/21/2020 (Permalink)

Soot Cabinets SERVPRO of Northwest Stark County your One Stop Shop to restore after a fire damage to your home or business in Canton, Ohio.

When your home is damaged by fire, smoke, and soot, it is best to leave the restoration process to the professionals. If you clean up the damaged area Improperly it can make the fire damage worse and harder to restore.

24- Hour Emergency Fire Cleanup Services

Fires can happen any time of day or night. Our SERVPRO professionals provide fire restoration services 24 hours a day, 7 days a week—including all holidays. A fast response is crucial, in many cleaning and restoration situations, immediate action is needed to help minimize the damage and the cleaning and restoration costs.

We are Your One-Stop Shop for Fire Damage Restoration

When you SERVPRO of Northwest Stark County, you can rest assured knowing that you will not have to deal with multiple contractors. Our estimators and production team will take you through every step of the process, from start to finish. Regardless of the cause of the fire damage, we will get your home back to its preloss condition.

Our Services Include:

  • 24/7 board up services
  • Soot removal
  • Water extraction
  • Structural drying
  • Structural cleaning
  • Contents cleaning
  • Smoke deodorization and decontamination
  • Structural repairs and reconstruction

If you have suffered fire damage in Canton, Ohio located in Stark County, please call SERVPRO of Northwest Stark County. We can help restore your home or business to preloss condition: 330-497-4600.

Certified: SERVPRO Cleaned Program in Canton, Ohio

7/15/2020 (Permalink)

SERVPRO Sign SERVPRO has a Certified: SERVPRO Cleaned Program against spreading the Coronavirus in Canton, Ohio.

SERVPRO is here to help in your community against the spreading of the Coronavirus. The COVID-19 pandemic has changed what it means to be clean. Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work and customers may wonder whether the business is safe to enter.

We are proud to launch “Certified: SERVPRO Cleaned,"  a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. As the #1 choice in cleanup and restoration, we stand on more than 50 years of experience and expertise to help businesses in public spaces become Certified: SERVPRO Cleaned. We have always been the industry standard and innovators, as well always adhering to the highest cleaning and decontamination standards set by the Center for Disease Control.

Our program is grounded in our unique 3 C’s process:

Consult: Not all businesses are the same, so we will tailor a bespoke cleaning program based on the unique needs of each facility.

Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

Certify: You will know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.


Once a business location has been Certified: SERVPRO Cleaned, a date stamped signage will be left behind to ensure customers that they have selected the highest standard of cleaning available to protect their employees and customers.

During this pandemic time, uncertainty spreads faster than understanding. Taking steps to prepare can help us all have a sense of security. At SERVPRO of Northwest Stark County helping our community to be cleaner and safer is why we are here! Call us at 330-497-4600 for a Certified: SERVPRO Cleaned implementation against any viral pathogens.

Flood Damage Caused by Summer Storms, Call SERVPRO!

6/30/2020 (Permalink)

Water basement Water in basement from a storm that caused flooding to this home in Massillion, Ohio.

During the summer months, Massillon, Ohio residents may experience flooding of lower levels of their homes. Heavy rains and strong winds can cause flooding and storm damage. Flooding restoration involves many steps to completely dry out structures and its contents by professionals with the training and specialized equipment to get the job done fast.


When homeowners in Massillon struggle with flood damage in basements, crawl spaces, or other lower levels in their home, reliable remediation services are critically needed. Our technicians complete rigorous training sponsored by the Institute of Inspection Cleaning and Reconstruction Certification (IICRC), mastering reconstruction industry best practices in water categorization, containment, and removal as well as structural drying and disinfection. The equipment we employ is state-of-the-art, able to manage large water losses rapidly and thoroughly.

Our crews will arrive quickly with an experienced estimator and crew chief that will explain the paperwork in detail and process of the remediation. Our SERVPRO logoed vehicles are equipped with a water extraction system, structural drying equipment, cleaning and disinfecting products, and a range of moisture detection tools. We also have the ability to board up and roof tarp your home to make it secure from storm damage.

Moisture readings provide the data needed to determine drying goals. Heated air movement facilitated by positioning drying equipment appropriately helps drive water from wet structural components into the air as vapor. Evaporative and desiccant dehumidifiers each have their place in condensing or absorbing the vapor for lawful disposal. After meeting drying goals, SERVPRO can help with repairs and rebuilding, offering a one stop shop.

Need more information about water damage restoration. Click here!

Water or Flood Damage?
Call Today – (330) 497-4600

Fire Damage Clean up & Restoration

6/23/2020 (Permalink)

Fire Damage SERVPRO crews can clean up and restore your home to preloss condition after a fire in Massillion, Ohio.

A fire in your home, regardless of the size, can be overwhelming. You want to regain control quickly to avoid disruptions to your family’s life. To get your home back up to preloss condition it is important to clean and restore your home properly and effectively. Calling a professional restoration company will make sure that this happens. After calling, SERVPRO of Northwest Stark County, we will work closely with your insurance company to begin the cleanup process to insurance industry standards. We will communicate the extent of damage, indicating how the damage will be cleaned-up and providing reassurance to you and your adjuster that we are the choice for your fire damage restoration.

Our professional, uniformed and IICRC certified SERVPRO crews will offer a variety of services including:

  • Smoke and soot removal.
  • Water removal and odor humidification.
  • Documentation of structure and content restoration.

A house fire in Massillion, Ohio can be contained to one area of the home, however, the damage caused by the fire affect other parts of your home. Once the fire is out, an overwhelming feeling of helplessness may occur. If the damage is not handled properly, long-term effects may result, adding to an already stressful situation. Proper removal of fire, smoke, soot, and water damage can prevent further damage, such as lingering odor’s, mold growth and permanent damage to personal items.

SERVPRO of Northwest Stark County is available 24 hours a day, 365 days a year to help you get your home back to preloss condition. When fire damage invades your home, please contact us at 330-497-4600.

Call SERVPRO to Extract Water from a Water Disaster

6/17/2020 (Permalink)

Water in basement We can extract water from a flooded basement in Massillion, Ohio.

A water damage event such as a flood, burst pipe or appliance malfunction can cause serious damage to your home and create an environment in which mold can grow. It is important that you contact a water extraction company as soon as possible to remove all water to keep the value of your property. Water extraction is a complicated process that must be done right the first time around.

There are two effective ways of extracting water:

  1. Vacuuming– Vacuums like wet/dry vacuums, are effective in eliminating excess water in carpets, floors, and even in porous surfaces. Vacuums work by putting down cleaning solution (to disinfect the affected area) and extracting moisture. The excess water and moisture are held in the vacuum tank.
  2. Using Pumps– Pumps, like a sump pump, can remove gallons of water at once. A pump works by pumping up the water and draining it out of your home. Pumps for water extraction vary in sizes. This feature helps in removing water faster and easier. If your home has been flooded with a high level of water, a submersible pump can be used to remove the successively.

Homeowners may be tempted to use their own wet/dry vacuum to remove any access water, performing water extraction on your own is not a good idea. Water extraction requires proper equipment and techniques. Water can seep into areas of your home where you cannot easily see it. Without the proper tools and enough knowledge, moisture can be left untreated and without any interruption, can cause more damage, like mold growth. Thankfully, SERVPRO of Northwest Stark County is a leader in the industry and has helped hundreds of families restoring homes to preloss water condition. Call us today at 330-497-4600.

Getting Back to Business, Certified: SERVPRO Cleaned

6/12/2020 (Permalink)

SERVPRO sign Call SERVPRO of Northwest Stark County if you would like a proactive disinfecting to your business to prevent the spread of the Coronavirus.

Certified: SERVPRO Cleaned is a defensive, proactive viral pathogen cleaning program backed by our more than 50 years of experience in cleanup and restoration. With an industry-leading, proprietary training program, cleaning solutions, and remediation processes, we're helping businesses across the country open safely. So, make the commitment to keep your employees and customers safer. Make sure your space is Certified SERVPRO Cleaned.

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. With over 50 years of expertise, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

Are you interested in a free quote for our Commercial Services, or are you a Consumer who wants to learn more about the program? Call 330-497-4600.

SERVPRO of Northwest Stark County is a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. We are locally owned and operated in the Canton community and we can respond immediately to your commercial property emergency.

Flooded Basement...What to do?

6/10/2020 (Permalink)

Water Basement Floor Flooded basement? Call SERVPRO of Northwest Stark County to clean up and restore your home to preloss condition in Canton, Ohio.

Many home and business owners will experience some type of water loss. It may be a small toilet leak to a pipe-break to major flooding from a storm. The most important thing is safety for you, your family, or your co-workers. It is always important to call a knowledgeable restoration company to completely dry out your structure. If a structure is not properly cleaned-up, then secondary damage like mold may grow. Below are some tips if you experience a water loss.

7 Steps to take if your house experiences a flood water damage.

  1. Stop the flow of water. If the flooding has been caused by a burst pipe or a water heater failure, shut off the main water line for your home.
  2. Turn off the power if your home is flooded. Cut off the electricity and gas from the main source. This is not as essential for small leaks, but for large floods.
  3. Assess the damage before you begin your cleanup effort. Take ample photos another documentation to show the insurance company.
  4. Rescue your most valuable possessions. Find and remove your most important items from the flooded area, such as heirlooms, money, jewelry, etc. Do not spend too much time extracting and cleaning individual items if the water still doing damage to your home.
  5. Get rid of standing water. The longer the water sits, the more damage it will cost. As soon as it is safe, pump out any standing water. If you are dealing with a natural flood, wait to pump until the floodwaters have receded.
  6. Clean up debris. Be careful, as there could be nails and other materials left behind from the flood water.
  7. Allow appliances to air dry. Do not use any appliances or outlets until they have had enough time to completely dry. Check with each manufacturer for recommended action.

No matter how simple water damage might appear in your home, the situation can often prove worse than it appears. You can always count on the prompt response and honest estimates from our SERVPRO of Northwest Stark professionals. We can work quickly to make it “Like it never even happened.” Give us a call at 330-497-4600.

SERVPRO is Here to Help Disinfect Against the Coronavirus

6/4/2020 (Permalink)

Person Disinfecting SERVPRO crews are here to help disinfect your building with a proactive cleaning against the Coronavirus in Canton, Ohio.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention.

What is Certified: SERVPRO Cleaned?

Certified: SERVPRO® Cleaned means professionally trained SERVPRO crews perform requested cleaning, sanitizing and disinfection services to the properties. Certified: SERVPRO® Cleaned program ranges from standard to enhanced services and are intended to limit the survival and spread of emerging viral pathogens.

Standard services focus on cleaning and disinfectant application to frequently contacted touchpoints such as:

  • Doorknobs
  • Light switches
  • Countertops
  • Keyboards
  • Desks

Enhanced services build upon standard services by adding cleaning and disinfectant application to less frequently contacted touchpoints such as the front, sides, and backs of desks, counters, tables, vanities, or equipment. We will work with our customers to identify specific surfaces for cleaning and disinfectant application.

The cleaning will remove dirt and impurities, including germs, from surfaces and applying a liquid disinfectant will aid in killing germs on surfaces. Please keep in mind that porous surfaces, such as carpets, cannot be truly disinfected; but they can be sanitized, which reduces but does not necessarily eliminate all the contaminants on a treated surface.

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO of Northwest Stark County at 330-497-4600.

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Prevent Water Damage to Your Massillion, Ohio Home with these Tips

5/27/2020 (Permalink)

Sump pump basement A sump pump back up flooded this basement in Massillion, Ohio.

Storms can cause major water damage to your home. SERVPRO of Northwest Stark County is available 24 hours a day for any size water damage emergency. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and that is why we are “faster to any size disaster”!

Prevent water damage by following these prevention tips to avoid costly repairs in Massillion, Ohio:

Ensure Good Drainage:

  • Clean your gutters
  • Direct downspouts 5 to 10 feet away from the house
  • Slope your yard away from the foundation.

Test Your Sump Pump:

  • Check your sump pump once a year
  • Test more frequently during storm season

Fix Water Leaks

  • Repair any noticeable dripping pipes
  • Check for dark spots under pipes and on ceilings
  • Repair any cracked caulking by inspect the roof for missing, loose or damaged shingles.

No matter how simple water damage might appear in your home, the situation can often prove worse than it appears. You can always count on the prompt response and honest estimates from our SERVPRO of Northwest Stark professionals. We can work quickly to make it “Like it never even happened.” Give us a call at 330-497-4600.