Recent Posts

What to Do During a Rainstorm?

10/20/2020 (Permalink)

car wheels rain Rainstorm tips from SERVPRO of Norwest Stark County. We are here to help if your home floods at 330-497-4600.

Heavy rainstorms, thunder and lightning can be deadly. Some strong storms can pop up quickly and be dangerous if you are driving a car or walking home. Below are tips to keep you safe in the event you are stuck in a rainstorm:


  1. Turn headlights on immediately if it starts to rain.
  2. Keep a distance between you and the car ahead, giving yourself ample time to break safely.
  3. Do not speed, heavy rains pose a risk to traction loss.
  4. Do not follow trucks or buses too close, so they can see you.
  5. Avoid heavy rain, excess water could cause your car to hydroplane.
  6. Slow down to avoid skidding and sliding.


  1. Never walk on flooded roads or nearby the electricity facilities.
  2. Bypass well lids on a road.
  3. Never walk in rapidly flowing water.
  4. Never go into the water you do not know how deep it is.
  5. Wear brightly color clothing, so you are visible to others.
  6. Avoid metal.

When storms hit Northeast, Ohio, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 330-497-4600

SERVPRO is a National Brand Name for Fire Restoration

10/20/2020 (Permalink)

Men & Women Group Photo SERVPRO of Northwest Stark County team. Pictured are the Office Staff, Production Manager, Estimators, Crew Chiefs & Technicians and Marketing team.

SERVPRO is the #1 leading brand name in Fire & Water Restoration & Cleanup! When you call SERVPRO you are getting the BEST!

SERVPRO of Northwest Stark County is a local franchise company that has a physical office building, warehouse, equipment, trucks, and crews. Not only are we local but we also have the backing of a NATIONAL brand with over 1600 other franchises that we can call on to help us.

How does that benefit you? If a commercial building is flooded, we are not just limited to our crews, we can call other local franchise locations to get more technicians to help with the larger residential and commercial loses. If a storm floods the area and a city area has flooded, we can access more tools and equipment from our headquarters to help more families. Our crews are highly trained in IICRC standards and have the right equipment that are industry standard to get the job done right! Our local franchise and our national claims center are available to take calls 24 hours a day!

We know that emergency situations are never an enjoyable time, but we strive to make life get back to normal quickly and smoothly. If you have an emergency home or business restoration need, call SERVPRO of Northwest Stark County at 330-497-4600! We are here to help!

Commercial Building Fire Prevention Tips

10/13/2020 (Permalink)

Fire Damage Building Fire damage to a commercial building in Massillion, Ohio. SERVPRO of Northwest Stark County was able to clean up and restore the business.

As a business owner, it important to understand all safety risks to your structure, employees, and visitors. One of the things you should spend a little extra time planning for is fire prevention.

According to the National Fire Protection Association (NFPA) listed in order:

  • Cooking equipment, 29% of fires
  • Electrical distribution and lighting equipment, 12% of fires
  • Heating equipment, 11% of fires
  • Intentional, 10% of fires
  • Smoking materials, 9% of fires
  • Exposure, 4% of fires
  • Electronic, office or entertainment equipment, 3% of fires

Helping to protect your business is easy when you follow a few simple measures. Here are a few safety tips so that you can be better prepared if fire disaster strikes.

  1. Advance preparation is so important. Make sure that key employees understand the business insurance plan in DETAIL. This makes it so much easier when you need to make a claim. SERVPRO of Northwest Stark County has an Emergency Ready Profile which is a quick reference guide geared towards your business to get back up and running after a disaster.  
  2. Make sure your smoke alarms work properly! Smoke alarms save lives, check monthly and don’t forget to change your batteries.
  3. Make sure safety rules and plans are accessible to all employees. This can be achieved by having the safety instructions posted in all areas of the office space. 
  4. Assess your risk for fire by identifying hazards. In some areas, the local government may even offer a visit from a fire marshal to help identify these risks and provide guidance on your fire prevention plan.
  5. Have the right fire protection equipment is in place. This includes an automatic sprinkler system, smoke detectors and fire extinguishers on each floor.
  6. Create a fire plan and review it with your staff on a regular basis. Conduct fire drills at least once a year to keep the fire safety protocol fresh, and take time to review evacuation plans and the location of your first-aid kits.

SERVPRO of Northwest Stark County is a trusted leader in the restoration industry. We provide 24-hour emergency service and are dedicated to responding faster to any size disaster. We are locally owned and operated in the Canton community and we can respond immediately to your commercial property emergency. Call us at 330-497-4600 or visit our website at

September is National Preparedness Month - Get Prepared in Canton, Ohio Today!

9/1/2020 (Permalink)

Words SERVPRO Logo September in National Preparedness Month. Call our crews if you experience a fire, water or storm disaster for clean up and restoration.

Did you know that September is recognized as National Preparedness Month? During this month it is important to promote family and community disaster planning. The theme this year is: “Disasters Don’t Wait. Make Your Plan Today.” During this time of Covid-19 it is even more necessary to take extra time with your family and co-workers to make sure everyone is prepared in case of a disaster.

4 Steps to Becoming Prepared According to

  1. Make a Plan

Sometimes families are not together when disaster strikes. It essential to discuss the different types of disasters that may affect Canton, Ohio. Knowing how to contact each other and where to meet up if separated during the disaster. If there is an emergency disaster at home or at your business preparing and practicing for an evacuation is critical.

  1. Build a Kit

Assemble supplies in a tote, bag or box that will last several days after a disaster in case you have to evacuate your home. Consider each member of the family and pets when putting together your emergency kit. Important items are flashlights, water, first aid kit, batteries, food, and overnight essentials. If you already have a kit together updating your supplies based on recommendations by the Centers for Disease Control.

  1. Prepare for Disasters

In Stark County, Ohio home and business owners can experience; floods, tornadoes, hail, wind, and lightning storms that are dangerous and can cause major damage. Check with your insurance to make sure that you are covered for any natural disasters. Learn how to make your structure stronger in the face of storms and other common hazards. Teach your children and employees to act fast if you receive a local warning or alert.

  1. Teach Youth about Preparedness

Disasters can happen at any time. Talk to your kids about preparing for emergencies during different times of the day and what to do in case you are separated. During a storm, children become frightened. The more they know the more prepared they will be. Have them help you put together the emergency disaster kit and store it in an area that is easy to find by everyone in the household. Preparedness for tomorrow starts today!

SERVPRO of Northwest Stark County is always here to help clean up and restore after a water, fire or storm disaster. Our crews are available 24 hours a day. Call us at 330-497-4600!

Factors that Determine A Fire Damage Estimate

8/14/2020 (Permalink)

Roof Soot If you experience a fire damage, call SERVPRO of Northwest Stark County to help cleanup and restore your Massillion, Ohio.

Five factors that contribute to a fire remediation estimate 

1. Board-up & Roof Tarp Services

Mitigation is one of the earliest expenses to a fire restoration effort. A restoration company from Massillion, Ohio will come out immediately to your home or business and help you determine the scope of loss. Plywood is used to cover most vertical holes in your structure, and tarps are used to cover large holes in your roof. Depending on the extent of the damage and if water is used by the fire department, mitigation work may be required.

2. Security & Fencing

Another aspect of the mitigation process is the protection of your property from intruders and animals. Commercial property owners feel better if the fence is at least put around the facility.

3. Waste & Damage Removal

The next expense to consider in the estimate is the removal of damaged materials. SERVPRO crews will get to work pulling out water damage carpeting, smoke damage walls and insulation. Beyond the removal, and extensive cleaning will start after the debris is removed.

4. Reconstruction

Rebuilding your property is the final expense. The company you hire will inspect and assess the structure and integrity of the building. Everything will be reinforced, and the crew will replace all damaged areas of the building. When complete, your property will look as it did before the fire.

5. Insurance

Your insurance policy will inevitably help to reduce the expense of the fire restoration, but there are too many variables to consider specifying how much the insurance will cover. The best thing is to contact your insurance agent.

SERVPRO of Northwest Stark County is available 24-hours a day, 365 days a year to help you get your home back to preloss condition. When fire damage invades your home, please contact us at 330-497-4600.

Be Prepared for When Disaster Strikes Massillion, Ohio

8/11/2020 (Permalink)

Water Carpet Building Call SERVPRO of Northwest Stark County to get an Emergency Ready Profile done today! Be prepared for the next water, fire or storm disaster!

No matter where your business is located, it is important to be prepared for any natural disaster that may occur. Natural disasters often strike without warning, leaving behind a trail of devastation. Mother nature’s disasters are often unpredictable causing flooding, wind, and hail damage. As a property manager you can be prepared in case your structure is damaged by the next storm.

SERVPRO of Northwest Stark County has created an emergency ready profile (ERP). The ERP serves as a quick reference document, detailing important building and contact information for your property in an event of an emergency. The ERP is an ideal supplement to any existing preparedness plan, or maybe used as a standalone document. Knowing what to do and who to call in advance is the key to timely mitigation, and can minimize the effects of any weather-related disaster, water, or fire damage to your business. The quicker your property is restored and back to business the quicker your employees are back to work, making you money.

When disaster strikes, make sure you have experience professionals on the line. No matter how big or small, SERVPRO of Northwest Stark County will be ready to help make your property damage “Like it never even happened.” Call us 24-hours a day at 330-497-4600.

3 Categories of Types of Water in a Water Damage

8/4/2020 (Permalink)

water basement If you experience a water damage in your basement, call SERVPRO of Northwest Stark County at 330-497-4600.

When facing a water damage, it is important to understand what type of water you are dealing with to ensure proper cleanup. SERVPRO of Northwest Stark County crews can determine the type of water, since they have been properly trained and IICRC certified.

The three types of water are clean, gray and black water.

  • Clean water is water from a broken pipe, or other water source, such as rainwater.
  • Gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated. Bacteria and other contain contain contaminants begin growing making the water hazardous.
  • Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

If you experience a water loss consider the following steps to help minimize damage or prevent further damage while waiting for help to arrive.

Damage From Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for what areas of the building, it access to the power distribution panel is safe from potential electric shock.
  • Remove as much access water as possible by mopping and flooding.
  • Wipe excess water from wood furniture after removing lamps and table top items.
  • Remove and prop up what upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and what carpeting.
  • Move any paintings or objects computers electronics and other materials that are valuable or sensitive to moisture to a safe place.
  • Do not enter rooms standing water as electrical shock hazards me exist.
  • Do not leave books, newspapers, magazines, or other colored items on wet carpets or floors as they may cause staining.
  • Do not use household vacuum cleaner to remove water as there’s potential for electric shock or causing damage to the vacuum cleaner.
  • Do not use televisions or other appliances while standing on wet carpets or floors.
  • Do not turn on ceiling fixtures and ceiling is wet, do not enter rooms were ceilings are sagging from retained water.

Damage From Contaminated Water

  • Avoid all Contents with sewage and items contaminated by sewage.
  • Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air. – Do not use household fans to dry the structure, Airflow could spread contaminants.
  • Discard any food and or products for personal hygiene and cleanliness if exposed to the contaminated areas.

When disaster strikes, make sure you have experience professionals on the line. No matter how big or small, SERVPRO of Northwest Stark County will be ready to help make your property damage “Like it never even happened.” Call us 24-hours a day at 330-497-4600.

24 Hour Emergency Fire Damage Restoration

7/21/2020 (Permalink)

Soot Cabinets SERVPRO of Northwest Stark County your One Stop Shop to restore after a fire damage to your home or business in Canton, Ohio.

When your home is damaged by fire, smoke, and soot, it is best to leave the restoration process to the professionals. If you clean up the damaged area Improperly it can make the fire damage worse and harder to restore.

24- Hour Emergency Fire Cleanup Services

Fires can happen any time of day or night. Our SERVPRO professionals provide fire restoration services 24 hours a day, 7 days a week—including all holidays. A fast response is crucial, in many cleaning and restoration situations, immediate action is needed to help minimize the damage and the cleaning and restoration costs.

We are Your One-Stop Shop for Fire Damage Restoration

When you SERVPRO of Northwest Stark County, you can rest assured knowing that you will not have to deal with multiple contractors. Our estimators and production team will take you through every step of the process, from start to finish. Regardless of the cause of the fire damage, we will get your home back to its preloss condition.

Our Services Include:

  • 24/7 board up services
  • Soot removal
  • Water extraction
  • Structural drying
  • Structural cleaning
  • Contents cleaning
  • Smoke deodorization and decontamination
  • Structural repairs and reconstruction

If you have suffered fire damage in Canton, Ohio located in Stark County, please call SERVPRO of Northwest Stark County. We can help restore your home or business to preloss condition: 330-497-4600.

Certified: SERVPRO Cleaned Program in Canton, Ohio

7/15/2020 (Permalink)

SERVPRO Sign SERVPRO has a Certified: SERVPRO Cleaned Program against spreading the Coronavirus in Canton, Ohio.

SERVPRO is here to help in your community against the spreading of the Coronavirus. The COVID-19 pandemic has changed what it means to be clean. Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work and customers may wonder whether the business is safe to enter.

We are proud to launch “Certified: SERVPRO Cleaned,"  a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. As the #1 choice in cleanup and restoration, we stand on more than 50 years of experience and expertise to help businesses in public spaces become Certified: SERVPRO Cleaned. We have always been the industry standard and innovators, as well always adhering to the highest cleaning and decontamination standards set by the Center for Disease Control.

Our program is grounded in our unique 3 C’s process:

Consult: Not all businesses are the same, so we will tailor a bespoke cleaning program based on the unique needs of each facility.

Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

Certify: You will know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

Once a business location has been Certified: SERVPRO Cleaned, a date stamped signage will be left behind to ensure customers that they have selected the highest standard of cleaning available to protect their employees and customers.

During this pandemic time, uncertainty spreads faster than understanding. Taking steps to prepare can help us all have a sense of security. At SERVPRO of Northwest Stark County helping our community to be cleaner and safer is why we are here! Call us at 330-497-4600 for a Certified: SERVPRO Cleaned implementation against any viral pathogens.

Flood Damage Caused by Summer Storms, Call SERVPRO!

6/30/2020 (Permalink)

Water basement Water in basement from a storm that caused flooding to this home in Massillion, Ohio.

During the summer months, Massillon, Ohio residents may experience flooding of lower levels of their homes. Heavy rains and strong winds can cause flooding and storm damage. Flooding restoration involves many steps to completely dry out structures and its contents by professionals with the training and specialized equipment to get the job done fast.

When homeowners in Massillon struggle with flood damage in basements, crawl spaces, or other lower levels in their home, reliable remediation services are critically needed. Our technicians complete rigorous training sponsored by the Institute of Inspection Cleaning and Reconstruction Certification (IICRC), mastering reconstruction industry best practices in water categorization, containment, and removal as well as structural drying and disinfection. The equipment we employ is state-of-the-art, able to manage large water losses rapidly and thoroughly.

Our crews will arrive quickly with an experienced estimator and crew chief that will explain the paperwork in detail and process of the remediation. Our SERVPRO logoed vehicles are equipped with a water extraction system, structural drying equipment, cleaning and disinfecting products, and a range of moisture detection tools. We also have the ability to board up and roof tarp your home to make it secure from storm damage.

Moisture readings provide the data needed to determine drying goals. Heated air movement facilitated by positioning drying equipment appropriately helps drive water from wet structural components into the air as vapor. Evaporative and desiccant dehumidifiers each have their place in condensing or absorbing the vapor for lawful disposal. After meeting drying goals, SERVPRO can help with repairs and rebuilding, offering a one stop shop.

Need more information about water damage restoration. Click here!

Water or Flood Damage?
Call Today – (330) 497-4600