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Water Damage Commercial Properties Canton, Ohio

10/14/2019 (Permalink)

Water on Floor in Warehouse Water damage to a commercial warehouse in Canton, Ohio caused by flooding from as storm.

You walk into your business and find that your sprinkler has malfunctioned, and you have water everywhere. Will you survive this financial water disaster? Unfortunately, water damage events are never scheduled and happen at the most inconvenient time. Whether it is a burst pipe, toilet overflow or flooding, a water incident can threaten the safety of your employees and customers as well as sales and revenue. It is important to have a quick response to avoid:

  • Business interruptions
  • Revenue loss
  • Costly repairs
  • Undue stress

As a business owner you want to get back to normal business function quickly with little or no interruptions. That’s where SERVPRO of Northwest Stark County is here to help! We are available 24 hours a day 365 days a year to provide commercial properties emergency services to help ensure timely restoration and minimization of secondary damage.

Communication is key to our commercial water loss customers from the initial phone call until the job is completed. As a business owner you want to regain control and get your doors open again quickly as possible. Our crews will provide consistent, effective communication. You will be updated daily on the status of the drying process helping provide you with peace of mind.

Our SERVPRO estimators will provide you with documents with details of the job utilizing the latest technology to fulfill insurance reporting requirements. At the completion of the job a detailed job file documenting the restoration project will include photographs, estimate, signed work authorization and customer satisfaction form will be given to you for your records. Through this detailed documentations and communication with our estimators you will not have to face any surprises in terms of project completion dates, procedures or pricing.

If your business is affected by a water damage, call SERVPRO of Northwest Stark County, your local water restoration and clean up professionals at 330-497-4600.

SERVPRO of Northwest Stark County Receives Outstanding Performance Award

9/3/2019 (Permalink)

Tear drop shaped glass award with wooden base SERVPRO of Northwest Stark County 2018 Outstanding Sales Bronze Winner Award.

SERVPRO of Northwest Stark County Received the Bronze Outstanding Sales Performance Award Industry leader in clean-up and restoration services recognizes top-performing franchises at 50th Annual Convention, (Grassroots Newswire) - received the at SERVPRO’s recent 50th Annual Convention. The event, themed “Making History,” was held from June 24-28 at the Sacramento Convention Center in Sacramento, California, where the company was founded.

“It is always gratifying to earn a distinction for our business,” said Laurie Kolenz, SERVPRO of Northwest Stark County Owner, “but it feels especially good this year. We are proud to be a member of the SERVPRO franchise family as the company celebrates 50 years of franchising success. SERVPRO’s ongoing commitment to providing innovative tools, ongoing training, and an ever-evolving business framework gives entrepreneurs like us a roadmap for success. We are proud to be part of SERVPRO’s team of dedicated disaster remediation professionals, and to know that we have both the tools and the knowledge to serve home and business owners in our community should the need arise.”

The company’s 50th Annual Convention was a celebration of the company’s history and a showcase of small business best practices and cutting-edge restoration and remediation technology. The event featured a variety of workshops and group sessions ranging across 37 different topics. Attendees gained knowledge and hands-on experience to help them build and grow their businesses and strengthen ties with both residents and businesses in their local communities. Highlights of the convention included a keynote address by motivational speaker Jon Gordon and an awards ceremony recognizing the achievements of top-performing franchisees.

“SERVPRO has come a long way since Ted and Doris Isaacson started the company as a painting business in Sacramento in 1967,” said Rick Isaacson, chief executive officer of SERVPRO. “In 1969, they used their cleanup and restoration background to take their new company in a different direction and never looked back. SERVPRO’s professional services network now includes more than 1,700 individually owned and operated franchises across the U.S. and Canada. Our annual convention brings this diverse group of entrepreneurs together to learn from industry experts and gives us an opportunity to recognize our top-performing franchises. We are proud of each of these dedicated professionals and the world-class service they provide to their customers and their communities.”

For more information about SERVPRO of Northwest Stark County , please contact Laurie Kolenz at 330-497-4600 or or visit

Fire Damage Restoration - Step 5

8/27/2019 (Permalink)

After picture of a kitchen that was damaged by a fire in Canton, Ohio.

Step Five: Reconstruction Process

Step 5: The Reconstruction Process is the final blog to our 5 Steps of the Fire Damage Restoration Process. After a fire has damaged your belongings and/or structure it is important to restore your home or business properly and quickly to get back to living and working.

The final stage is to begin restoring the salvageable items that were damaged by soot and smoke.  If the items are damaged beyond repair, then items will be replaced. During this process a project coordinator will work with the home or business owner to remodel and redesign the structure. All new drywall, doors, cabinets, flooring, windows or any other part of the structure that was damaged will be ordered and replaced. For instance, if the carpet can’t be cleaned then new carpet will be picked out, ordered and then installed during this final phase.

After all renovations have been completed and the home is back to preloss condition then any contents that were packed up will be delivered back to the home or building.

If you have suffered fire damage in Canton, Ohio located in Stark County, please call SERVPRO of Northwest Stark County. We can help restore your home or business to preloss condition: 330-497-4600.

Do You Have Water Damage From a Rain Storm?

8/12/2019 (Permalink)

Storm Damage to a Canton home.


At any moment a storm can strike and possibly flooding can occur that can cause water damage to your home or business in the Canton, Ohio area. According to the  NOAA National Centers for Environmental Information (NCEI) , “In 2019 (as of July 9), there have been 6 weather and climate disaster events with losses exceeding $1 billion each across the United States. These events included 2 flooding events and 4 severe storm events.” If you experience water damage from a recent storm you may worry about the cost of hiring a water damage restoration company. If you delay the cleanup and restoration process it may eventually cause you more damage decreasing the chance of saving your personal belongings and will end up costing you more money for the restoration.


After hiring a water damage restoration company, here are steps you can take to make it easier for them to get started.

  • Shut off the source of the water.
  • Turn off circuit breakers for wet areas of the building if the access panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting
  • Wipe excess water from wood furniture after removing lamps and tabletop items
  • Remove and prop up wet upholstery cushions for even drying
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors


Calling SERVPRO of Northwest Stark County makes hiring a local water damage restoration company easy.

We are dedicated to being faster to any size disaster to residential homes and commercial properties. Call the experts at 330-497-4600.

The Advantage of Hiring a Restoration Company for a Flooded Basement

8/6/2019 (Permalink)

SERVPRO equipment drying out a basement that was flooded.

When a water disaster happens in your home it makes a huge mess to the structure of your home and all its belongings. There are different types of water that can create this damage. Clean water is from a water supply line or dirty water from ground water or sewage. Dirty water can bring added risk of bacterial contaminants that can be a health risk to your family if not properly cleaned up. It is also important to clean up the water quickly because the longer it sits, the more water damage it will cause. Although, you may be able to clean up your own water disaster the following are reasons it is beneficial to hire a local restoration company.

  • Equipment– Professional restoration companies use moisture meters that will detect all the areas that have been affected by the water. They use truck mounted extractors that will remove water. Air movers and dehumidifiers that will dry out the structure quickly.
  • Experience– Restoration companies have been in business for many years and clean up and dry out buildings daily.
  • Training/Certification – Many restoration technicians are IICRC certified and trained in water damage restoration.
  • Detailed Paperwork – Technicians will provide a detailed estimate that clearly lists all services to be performed. They will use an insurance-based program that will determine the cost. Technicians work closely with insurance adjusters this will ensure that when filing a claim, it will be covered and paid.
  • Comprehensive Restoration– Most restoration companies offer comprehensive services to completely restore your property. Daily monitoring of the dry out will ensure that your structure is dry. If your structure is not completely dry, mold growth may begin.

One of the biggest mistakes homeowners make when deciding to clean up the water damage themselves is underestimating the extent of the water damage. Water tends to travel through cracks and crevices and even saturate solid materials like drywall, wood and all types of flooring. You don’t necessarily need to hire a water damage restoration company to clean up your home, but to ensure that its completely dry and secondary damage won’t happen, it is important to call a local restoration company.

SERVPRO of Northwest Stark County has been in business for over 20 years and has the experience, equipment and trained technicians to help you with your next water loss. Call us today at 330-497-4600.

Fire Damage Restoration - Step 4

7/23/2019 (Permalink)

Our crews packing up soot damaged items to move to our warehouse for cleaning and restoration.

Step Four: Clean Up & Restoration Services

Step 4: Clean up and Restoration Services is the next blog to our 5 Steps of the Fire Damage Restoration Process. After a fire has damaged your belongings and/or structure it is important to restore your home or business properly and quickly to get back to living and working.

During this step, the fire damage restoration service will begin the clean-up of the fire damage. SERVPRO uses the following cleaning techniques to remove soot and smoke residue from your surfaces:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

If the fire department used water to put out the flames this is also when water damage cleanup and restoration begins. All standing water will be extracted, and air movers and dehumidifiers will then be placed to dry out the structure. After the structure has been monitored for several days and all areas are completely dry then all equipment will be removed, and the areas affected by water will be sanitized. Also, during this stage an air scrubber will be placed to remove any lingering smoke odors.

If the items or structure in these areas have been severely damaged and can’t be restored, then these items will be removed and disposed. All unsalvageable items will be documented by the restoration crews to ensure that the homeowner will be reimbursed.  

If the fire damage is severe enough and your home or business requires extensive restoration or cleaning due to fire damage a pack out of contents will be conducted. A move-out will provide several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

The contents are moved to an offsite facility, where it will be inspected for damage. A detailed list will be provided to insurance adjusters and items will be cleaned and restored to preloss condition, and then stored until your home or business is ready to move back all items.

Stay tuned for Step Five: Repair and Renovation in our next Fire Restoration Blog.

If you have suffered fire damage in Canton, Ohio located in Stark County, please call SERVPRO of Northwest Stark County. We can help restore your home or business to preloss condition: 330-497-4600.

Grilling Tips for Homeowners in Massillion, Ohio

7/18/2019 (Permalink)

Grill Fire

Everyone enjoys grilling their favorite food and its one of the most popular ways of cooking. Unfortunately, grills can be a fire hazard to a structure and can also cause serious burn injuries.

Here are a few tips to safely grill this summer:
• Grill outside and away from any flammable items.
• Place your grill on stable ground.
• Clean your grill regularly.
• Check for leaks in your propane.
• Don’t let children or pets play around the grill.
• Be careful with charcoal starter fluid.
• Wear appropriate clothing.
• Have a fire extinguisher or water nearby to put out any flare ups or a fire.

If you experience a fire from grilling this summer, please call the experts in fire clean up at SERVPRO of Northwest Stark County at 330-497-4600.

How Weather Conditions Can Cause Firework Damage

7/2/2019 (Permalink)

Fireworks during a storm.

How can the weather affect your fireworks and create a dangerous situation on the upcoming Fourth of July holiday? If a storm is approaching and causes a severe gust a wind it can affect the direction of the firework and the sparks causing the embers or smoke to be blown towards houses or even the audience that are in the area. This can also increase the risk of fires to buildings and landscaping. It can even cause injuries to people. So, it is important to be aware of the direction of the wind before lighting the fireworks.

Even though Northeast Ohio has had rain recently, you still need to be aware and check the ground to see overly dry and subject to catching on fire. So, when setting up your fireworks display be aware of the condition of the fallout area in order to lessen the risk of a fire igniting.

SERVPRO of Northwest Stark County wishes you and your family a safe Fourth of July. Please check the weather before lighting off your firework display. If you end up with a mishap and have fire damage, please call us 24-hours a day for emergency fire damage restoration. We are a phone call away at 330-497-4600.

Fire Damage Restoration Process - Step 3

6/25/2019 (Permalink)

Door boarded up after a fire in a home in Canton, Ohio.
Step Three: Board Up and Tarping – Securing the Building

Step 3: Board Up and Tarping – Securing the Building is the next blog to our 5 Steps of the Fire Damage Restoration Process. After a fire has damaged your belongings and/or structure it is important to restore your home or business properly and quickly to get back to living and working.

When your home or business has been damaged by a fire the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris. Tarping the roof will prevent secondary damage while the roof is inspected and repaired. SERVPRO of Northwest Stark County provides emergency roof tarp installation to prevent further damage. When disaster strikes, SERVPRO is ready to respond immediately with your board up and roof tarping needs.

Stay tuned for Step Four: Restoration & Cleanup in our next Fire Restoration Blog.

If you have suffered fire damage in Massillon, Ohio located in Stark County, please call SERVPRO of Northwest Stark County. We can help restore your home or business to preloss condition: 330-497-4600.

Flooding Hazards Cause Water Damage

6/18/2019 (Permalink)

Flooding to a basement in Canton, Ohio.

According to the National Weather Service (NOAA), “Approximately 75% percent of all Presidential disaster declarations are associated with flooding.” NOAA lists the most common flood hazards in the United States as:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure Just because you haven’t experienced a flood doesn’t mean you won’t in the future.

In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the United States. When storm damage happens in Canton, Ohio and water damage happens to you, SERVPRO® of Northwest Stark County can help. We can respond to any size disaster to begin the cleanup and restoration process to get you back in your home as soon as possible. We are ready to help make it “Like it never even happened.” Call SERVPRO of Northwest Stark County at 330-497-4600!