Recent Why SERVPRO Posts

We are Your Local Franchise SERVPRO in Northwest Stark County

8/30/2022 (Permalink)

Building Trucks SERVPRO of Northwest Stark County has crews available 24/7 for fire & water damage restoration, cleaning and construction.

When you hear the name SERVPRO on a television commercial you now that it is the company you would call to clean up and restore your home or business after a water or fire disaster. SERVPRO is a national brand and the #1 leading company in its industry. When you call SERVPRO you are getting the BEST! The local SERVPRO of Northwest Stark County franchise services the Massillon, Canton, Perry, and surrounding communities.

How does calling our local SERVPRO franchise benefit you?

Every day our sales team and production team are out building relationships within our community. We visit local insurance agents, adjusters, property managers, and business owners informing them of our services and the benefits of using our company. SERVPRO is a preferred vendor to most insurance companies. We belong to our local chambers by supporting local business openings, donating, and sponsoring local events and school sports and dropping off food to local fire and police departments.

Being local is like being family, so when that water or fire emergency strikes your home or business, please give us a call. We take care of you like your family! We are here to help at 330-497-4600!

BBQ and Outdoor Fire Safety Tips for Canton, Ohio Homeowners

7/12/2022 (Permalink)

Grill Flames Regular maintenance and following a few grilling tips can help ensure summer cooking fires don’t become house fires.

According to the National Fire Protection Association (NFPA), July is the peak month for grilling fires, followed by June, May, and August. Annually, U.S. fire departments respond to an average of 10,200 home fires each year involving grills, hibachis, or barbeques. With the summer season in full swing fire its important for homeowners to check the readiness of their outdoor cooking equipment, like grills and propane tanks. Doing regular maintenance and following a few grilling tips can help ensure summer cooking fires don’t become house fires.

Follow These Grilling Safety Tips:

  1. Only use your grill outside.
  2. Keep it at least 3 feet from siding, deck rails, and eaves.
  3. Keep a 3-foot zone around your grill to protect kids and pets.
  4. Never leave fires unattended, including grills, fire pits, and patio torches.
  5. Clean your girl after each use. This will remove grease that can start a fire.

Additional tips to consider:

  1. Keep a fire extinguisher close. Keep a fire extinguisher within arm’s reach of the grill so you have something to put out an accidental fire. It doesn’t take long for a fire to catch and spread. Educate yourself on how to use the extinguisher beforehand.
  2. Do NOT decorate your grill or the area around it. Decorating for a family picnic or gathering is a terrific way to get into the spirit of the party, but don’t include your grill or fire pit as part of the decoration area. Flags, umbrellas, hanging decorations and baskets, and other flammable items can just become quick fuel for an out-of-control fire. 
  3. Keep your grill maintained. Regular cleanings after each use are key, but the maintenance doesn’t stop there. At least one to every three months (depending on usage), you should clean your grease management system (grease trap), grates, bars, and other grilling components to reduce the chance of flare-ups and the growth of bacteria which could make you sick.

Be safe, and stay aware while around a fire. Being prepared and having a plan is always better than the alternative.

SERVPRO of Northwest Stark County is an industry leader and provider of fire and water cleanup, restoration, and construction services. If you experience a fire disaster, please call our knowledgeable and certified team at 330-497-4600 or visit

Mold Growth in Homes in Canton, Ohio From Water Damage.

6/2/2022 (Permalink)

Mold Walls Mold growth on your walls in Canton, Ohio? Call the SERVPRO of Northwest Stark County team to help remediate mold.

After an area flood or pipe-break that causes a water disaster in your Canton, Ohio home a common issue is mold growth. The reason mold begins to form on walls is due to the high humidity and condensation. If you notice mold growth here are eight tips for removing it.

Tips for cleaning up mold:

  • Protect yourself: Put on personal protective equipment like gloves masks and goggles to protect your eyes, nose, mouth, and skin.
  • Toss: Take it out! Anything that was wet with flood water cannot be cleaned and dried completely within 24 to 48 hours should be taken outside. Take photos of discarded items for failing insurance claims.
  • Dry it up: Try your home and everything in it as quickly as possible. Within 24 to 48 hours if you can.
  • Air it out: When cleaning up your mold open doors and windows.
  • Circulate: After the mold cleanup use dehumidifiers to remove any moisture from the air. Do not use fans until the mold has been removed. You don’t want to circulate the mold spores in the air.
  • Do not mix cleaners: Do not mix cleaning products together because it could create toxic vapors especially mixing bleach and ammonia together.
  • Scrub services: Clean with water any detergent. Remove all mold you can see. Dry right away.
  • Do not cover it, remove it: Painting or caulking over mold will not prevent mold from growing. It is important to fix water problem and dry out and remediate the area completely before you paint or caulk.

The Mold Remediation Process

Every mold damage scenario is different, and if the extent of your damage is overwhelming than calling a mold remediation company is the best solution. All mold removal requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrate the SERVPRO of Northwest Stark County process:

  1. Emergency Contact - (330) 497-4600
  2. Inspection and Mold Damage Assessment
  3. Mold Containment
  4. Air Filtration
  5. Removing Mold and Mold-Infested Materials
  6. Cleaning Contents and Belongings
  7. Restoration

Have a Mold Problem in Akron, Ohio? Call SERVPRO of Northwest Stark County Today at 330-497-4600 or visit our website at

SERVPRO Northwest Stark County Customer Review from North Canton, Ohio

3/10/2022 (Permalink)

Man Words Stars A 5-star review from a recent customer that experienced a water damage in North, Canton Ohio.

When hiring a restoration company to service your home, its level of customer service is an important factor to consider. When choosing a restoration company to preserve and protect your home after a crisis, it’s important to do your homework. SERVPRO® of Northwest Stark County has been restoring residential and commercial property damage in the Canton, Ohio area for over thirty years! Here is a Google Review that says it all:

A review from a satisfied customer:

Brenda- 5 Stars from North Canton, Ohio

The entire crew from SERVPRO was terrific! They were very professional and clean up after themselves. Alex took his time explaining everything to us and was very understanding. I hope I never have this kind of water issue again. But if we do I won’t hesitate reaching out for their help! Thanks guys for getting our kitchen dried out !!

We strive every day at SERVPRO of Northwest Stark County to ensure that our quality of work is up to the highest standard and we are always thrilled to get positive reviews from our customers.   We provide 24-hour emergency services such as Water Damage Restoration, Fire Damage Restoration and Mold Remediation for both residential and commercial properties. 

Need our services? Call Us Today at 330-497-4600! Franchises are Independently Owned and Operated.

A Satisfied Customer in Canton, Ohio that Experienced a Water Damage

3/7/2022 (Permalink)

Man Words Stars SERVPRO of Northwest Stark County 5-Star Review from a Satisfied Customer in Canton, Ohio.

SERVPRO of Northwest Stark County provides 24-hour emergency services for Water Damage Restoration, Fire Damage Restoration, Storm Damage Cleanup and Mold Remediation for both residential and commercial properties. Our team strives every day to ensure that our quality of work is up to the highest standard and we are always thrilled to get positive reviews from our customers.  

A recent customer experienced a pipe-break under their kitchen sink causing water damage to the floor, cabinets, and basement. Joe was the estimator on call and helped the customer with all his paperwork and explained in detail the job process. SERVPRO successfully dried his structure with air movers and dehumidifiers.

A 5 Star Customer Review:

The crews were great! Joe was very professional. Thank you for all your hard work cleaning up my water damage. – George from Canton, Ohio

No job is to small or too big for the crews at SERVPRO of Northwest Stark County. We are always here for our customers to put their water damaged home back to preloss condition. Our crews will make sure the work is done properly, efficiently and in a timely manner. Call us 24 hours a day at 330-497-4600.

Holiday Safety Tips from your Friends at SERVPRO!

12/16/2021 (Permalink)

House Christmas Lights Holiday safety tips from your friends at SERVPRO of Northwest Stark County

Christmas is right around the corner!

It is fun to decorate for the winter holidays, but holiday decorations can increase your risk for a home fire. As you deck the halls the season, be fire smart. To avoid issues such as a tree fire, house fire, outlet overload, and even electrocution, follow the tips below to keep you and your family safe and happy during this 2021 holiday season!

  • Water your tree daily! A dry tree can quickly transform into a tree in flames.
  • Do not connect more than three strings of lights.
  • Keep all electrical cords away from hear sources. Do not nail or staple them either. Placing them under a rug is not a safe idea. Neither is completely shutting a door or closing a window with a cord running through it. This is a fire hazard.
  • Avoid over plugging appliances into an outlet, it can overload it.
  • Before plugging in appliances, lights, and yard decorations, make sure your sockets are in good condition and that wires are not bare. Oftentimes, we use these decorations or outlets just once a year, so it is important to carefully inspect them.
  • Turn off and unplug any lights before going to sleep or leaving your home. Extinguish any candles before leaving.
  • Stay in the kitchen when cooking or baking. Never leave food cooking unattended.
  • Use battery-operated candles instead of candles with actual flames.
  • Water and electricity never mix well. Be careful your string lights are not touching or partially in the tree’s water bowl.
  • Space heaters should be placed at least three feet away from furniture, or flammable materials especially your Christmas tree.

The staff and crews at SERVPRO of Northwest Stark County wish you a very Merry Christmas and Happy New Year. Please be safe throughout the holiday season. If you need our services or want to learn more about our fire damage cleanup services visit: or call 330-497-4600.

Follow SERVPRO of Northwest Stark County on Our Social Media Accounts

8/30/2021 (Permalink)

Words Follow SERVPRO of Northwest Stark County on Our Social Media Accounts!

We want to let everyone know that SERVPRO of Northwest Stark County is on Facebook, Twitter, and Instagram.  You can like, share, and follow us on our pages by clicking on the following links:

On each of our social media accounts we post information about:

  • News about our company
  • Tips & tricks about the fire, water, and storm damage industry, plus more
  • Meet the SERVPRO of Northwest Stark County team
  • Community events
  • Drawings & Giveaways
  • Testimonials

It's a great way to learn a little bit more about what we do in our community and keep up with events that we have done, or those coming up soon. If you want, click on an above link to leave us a review or comment about an experience you have had with SERVPRO. We want to know what we can do to continue providing our customers the best possible service.  Our goal is to restore your property damage, "Like it never even happened."

SERVPRO of Northwest Stark County specializes in Fire & Water Restoration and Cleanup. We are a trusted leader in the restoration industry, and we provide 24-hour emergency services. We are locally owned and operated with highly trained and IICRC crews available 24-hours a day at 330-497-4600. If you want to learn more, visit

Burn Safety Tips

7/13/2021 (Permalink)

Sign Fire Tips to prevent burns. SERVPRO is always here to help at 330-497-4600 if you experience a fire, water or storm damage.

Summer is the time to enjoy vacations, camping, picnics and family gatherings; however, summertime also brings fires and burn injuries due to fireworks and outdoor cooking. Know how to prevent a burn while you enjoy outdoor activity this summer.

  • Wear short sleeves or roll them up when cooking on the grill.
  • Use long-handled barbecue tools.
  • Keep a 3-foot safe zone around grills, fire pits and campfires.
  • Attend public fireworks displays; this leaves the lighting to the professionals.

If you experience a burn, do the following:

  • Place the burn in cool or lukewarm water for three to five minutes.
  • Cover the burn with a clean, dry cloth.
  • See your doctor if the burn is larger than your palm.
  • Use compresses if running water isn't available.
  • Don't apply ice. It can lower body temperature and cause further pain and damage.
  • Don't break blisters or apply butter or ointments, which can cause infection.

The staff and crews at want you, your family and friends to be safe this summer. For more information, please visit

Don’t forget if you experience a fire, water or storm damage we are available 24-hours a day at 330-497-4600.

SERVPRO is the Best Water, Fire, & Storm Damage Restoration Specialists

6/3/2021 (Permalink)

Rain Call SERVPRO of Northwest Stark County at 330-497-4600 if you need water damage cleanup and restoration.

SERVPRO of Northwest Stark County are the Best Water, Fire & Storm Damage Restoration Company in the Massillion, Ohio Area

Home and business owners in Stark County, Ohio and surrounding areas, please know that our locally owned and operated SERVPRO franchise are always Here to Help® with any size disaster. Our crews have the equipment and are efficient in the SERVPRO procedures to complete the job. Our commercial cleaning service professionals are trained to follow CDC protocols for all types of specialty cleaning services for hazardous materials including the novel coronavirus, biohazard and mold removal. We are available 365 days a year, 24 hours a day. Give us a call, and we will make it “Like it never even happened.”

  • Locally Owned and Operated
  • Trusted Leaders in the Water Restoration Industry
  • Advanced Water Inspection, Extraction, and Drying Equipment

Call us today!

We have what it takes to restore your home or business. We have the experience, reliability, ability to do the job, and the honesty to take care of your home and the possessions inside it. We have years of know-how dealing with homes and businesses that have had extensive fire, water and mold damage, and we know what it takes to restore your Massillion, Ohio and surrounding area homes and businesses to make it, “Like it never even happened.” Call us at 330-497-4600.

Another Satisfied Customer for SERVPRO of Northwest Stark County

3/11/2021 (Permalink)

words stars A great review from a satisfied customer that had a water damage in their home.

SERVPRO of Northwest Stark County is a trusted leader in the restoration industry.  We provide 24-hour emergency services such as Water Damage Restoration, Fire Damage Restoration and Mold Remediation for both residential and commercial properties.  We are dedicated to being faster to any size disaster.  Our highly trained technicians have the training, specialized equipment, and expertise to handle your restoration and cleaning needs. 

Below is a 5-star review from one of our customers.

I actually received same day service and then was able to come even sooner than expected. Came with proper PPE and was polite and professional. Removing all water damaged materials. Seat up fans and dried everything out. Gave us that sense of relief during a difficult time. - Theresa

Our locally owned and operated business has been proudly serving the Massillion, Canton & Jackson Township area.  Our team will work closely with you to return your home or business back to preloss condition.  We will provide a professional process in restoring your property to make it “Like it never even happened.” Call us at 330-497-4600.

Move Clocks Forward March 14, 2021 and Change the Batteries in Your Smoke Detectors

3/8/2021 (Permalink)

Hand Clock Calendar Don't forget to move your clocks forward on March 14, 2021 and check the batteries in your smoke alarms and carbon monoxide detectors.

Remember this weekend:

- Spring your clocks forward one hour.
- Change the batteries in your smoke alarms.
- Replace the batteries in your carbon monoxide detectors.
- Check the status of your home-owners insurance in case of the spring storms that may produce flooding.

It is important to change your smoke alarm batteries when you change your clocks for daylight saving time. 2 to 3 home fire deaths result from fires in homes with no smoke alarms.

Install alarms:
- In every bedroom
- Outside of every interior door
- On every floor of your home.

When you are dealing with a water or fire damage in Massillon Ohio, immediate action is crucial. SERVPRO of Northwest Stark County will respond immediately. We use advanced equipment and techniques to remove the water quickly. We also use SERVPRO chemicals to remove any soot residue or smoke odor. If you suffer a water or fire damage in Massillon, Ohio or the surrounding area we are here to help. Call SERVPRO of Northwest Stark County24/7 at (330)497-4600.

Holiday Safety Tips for Your Massillion, Ohio Home

12/17/2020 (Permalink)

Tree House Happy Holidays from your friends at SERVPRO.

‘Tis the season to be safe especially during COVID-19. The holiday season is already up and rolling, lights have been hung on houses, shoppers are out being distantly safe, and people are busy trimming their trees and hanging festive decorations. However, all these things come with their own safety risks, so it is important to be aware of potential hazards. Below are a few holiday safety tips for presents, cooking meals and holiday decorating.


  • Follow safety information on packages, and choose toys that match your child’s age and ability.
  • If buying a bicycle or other toys that need safety gear, make sure it fits to size and worn properly.
  • Keep small balls and toys of small parts away from children younger than the age of three.


  • Never leave cooking food on attended on the stove.
  • Keep flammable items away from the stove and oven.
  • Deep frying a turkey, make sure its thawed and dried. Always fry outside, and away from your home and do not overfill overheat the oil and the turkey fryer.


  • Keep your live Christmas tree well-watered. Buy artificial trees that have a fire-resistant label. Turn off lights when leaving the house or going to bed.
  • Place burning candles away from flammable items, and blow them out before leaving the room.
  • Only use lights tested for safety and throw away sets that have broken sockets, broken bulbs or frayed wires.

Our crews are available on Christmas if you have the misfortune of a fire, smoke, or water damage, call us at 330-497-4600. SERVPRO of Northwest Stark County wishes you a Safe and Happy Holiday season.

September is National Preparedness Month - Get Prepared in Canton, Ohio Today!

9/1/2020 (Permalink)

Words SERVPRO Logo September in National Preparedness Month. Call our crews if you experience a fire, water or storm disaster for clean up and restoration.

Did you know that September is recognized as National Preparedness Month? During this month it is important to promote family and community disaster planning. The theme this year is: “Disasters Don’t Wait. Make Your Plan Today.” During this time of Covid-19 it is even more necessary to take extra time with your family and co-workers to make sure everyone is prepared in case of a disaster.

4 Steps to Becoming Prepared According to

  1. Make a Plan

Sometimes families are not together when disaster strikes. It essential to discuss the different types of disasters that may affect Canton, Ohio. Knowing how to contact each other and where to meet up if separated during the disaster. If there is an emergency disaster at home or at your business preparing and practicing for an evacuation is critical.

  1. Build a Kit

Assemble supplies in a tote, bag or box that will last several days after a disaster in case you have to evacuate your home. Consider each member of the family and pets when putting together your emergency kit. Important items are flashlights, water, first aid kit, batteries, food, and overnight essentials. If you already have a kit together updating your supplies based on recommendations by the Centers for Disease Control.

  1. Prepare for Disasters

In Stark County, Ohio home and business owners can experience; floods, tornadoes, hail, wind, and lightning storms that are dangerous and can cause major damage. Check with your insurance to make sure that you are covered for any natural disasters. Learn how to make your structure stronger in the face of storms and other common hazards. Teach your children and employees to act fast if you receive a local warning or alert.

  1. Teach Youth about Preparedness

Disasters can happen at any time. Talk to your kids about preparing for emergencies during different times of the day and what to do in case you are separated. During a storm, children become frightened. The more they know the more prepared they will be. Have them help you put together the emergency disaster kit and store it in an area that is easy to find by everyone in the household. Preparedness for tomorrow starts today!

SERVPRO of Northwest Stark County is always here to help clean up and restore after a water, fire or storm disaster. Our crews are available 24 hours a day. Call us at 330-497-4600!

Certified: SERVPRO Cleaned Program in Canton, Ohio

7/15/2020 (Permalink)

SERVPRO Sign SERVPRO has a Certified: SERVPRO Cleaned Program against spreading the Coronavirus in Canton, Ohio.

SERVPRO is here to help in your community against the spreading of the Coronavirus. The COVID-19 pandemic has changed what it means to be clean. Being open for business is just the beginning of our new journey forward. Employees may be hesitant to return to work and customers may wonder whether the business is safe to enter.

We are proud to launch “Certified: SERVPRO Cleaned,"  a cleaning and disinfecting program that SERVPRO offers to commercial locations to address the current COVID-19 pandemic. As the #1 choice in cleanup and restoration, we stand on more than 50 years of experience and expertise to help businesses in public spaces become Certified: SERVPRO Cleaned. We have always been the industry standard and innovators, as well always adhering to the highest cleaning and decontamination standards set by the Center for Disease Control.

Our program is grounded in our unique 3 C’s process:

Consult: Not all businesses are the same, so we will tailor a bespoke cleaning program based on the unique needs of each facility.

Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.

Certify: You will know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

Once a business location has been Certified: SERVPRO Cleaned, a date stamped signage will be left behind to ensure customers that they have selected the highest standard of cleaning available to protect their employees and customers.

During this pandemic time, uncertainty spreads faster than understanding. Taking steps to prepare can help us all have a sense of security. At SERVPRO of Northwest Stark County helping our community to be cleaner and safer is why we are here! Call us at 330-497-4600 for a Certified: SERVPRO Cleaned implementation against any viral pathogens.

SERVPRO is Here to Help Disinfect Against the Coronavirus

6/4/2020 (Permalink)

Person Disinfecting SERVPRO crews are here to help disinfect your building with a proactive cleaning against the Coronavirus in Canton, Ohio.

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention.

What is Certified: SERVPRO Cleaned?

Certified: SERVPRO® Cleaned means professionally trained SERVPRO crews perform requested cleaning, sanitizing and disinfection services to the properties. Certified: SERVPRO® Cleaned program ranges from standard to enhanced services and are intended to limit the survival and spread of emerging viral pathogens.

Standard services focus on cleaning and disinfectant application to frequently contacted touchpoints such as:

  • Doorknobs
  • Light switches
  • Countertops
  • Keyboards
  • Desks

Enhanced services build upon standard services by adding cleaning and disinfectant application to less frequently contacted touchpoints such as the front, sides, and backs of desks, counters, tables, vanities, or equipment. We will work with our customers to identify specific surfaces for cleaning and disinfectant application.

The cleaning will remove dirt and impurities, including germs, from surfaces and applying a liquid disinfectant will aid in killing germs on surfaces. Please keep in mind that porous surfaces, such as carpets, cannot be truly disinfected; but they can be sanitized, which reduces but does not necessarily eliminate all the contaminants on a treated surface.

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO of Northwest Stark County at 330-497-4600.


What does SERVPRO of Northwest Stark County Do?

3/18/2020 (Permalink)

SERVPRO Truck Call SERVPRO of Northwest Stark County at 330-497-4600 for your next fire, water, storm or mold damage cleanup & restoration.

No matter the size or extent of damage you have at your residential home or your commercial property the team at, SERVPRO® of Northwest Stark County has the capacity to handle any size disaster.

The types of jobs that we cleanup and restore:

  • Fire damage repair & restoration
  • Water damage repair & restoration
  • Mold remediation & restoration
  • Storm Damage
  • Biohazard
  • Board-ups, roof tarps and tree removal
  • Odor removal
  • Sewage
  • Trauma & crime scene
  • Vandalism & graffiti
  • Commercial cleaning
  • Construction rebuild

We have the resources to handle any size disaster from area storms. Our emergency board up team can help board up broken windows, holes in siding, remove trees on roofs and tarp holes in roofs after a major storm hits the area. SERVPRO of Northwest Stark County has the capability of equipment and personnel of the other 1,800 Franchises. Additionally, we have easy access to SERVPRO disaster recovery teams, which specialize in major storms and catastrophic events.

If you do have a water or storm damage call SERVPRO of Northwest Stark County at 330-497-4600 and we will restore and clean your property. It will be "Like it never even happened."

SERVPRO of Northwest Stark County is Offering Proactive Cleaning in Canton, Ohio

3/12/2020 (Permalink)

Bacteria SERVPRO Logo SERVPRO of Northwest Stark County is offering proactive cleaning to stop the spread of viruses and germs in Canton, Ohio.

We can help minimize the spread of germs with proactive cleaning! At SERVPRO of Northwest Stark County, we’re trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration. Our team is available 24-hours a day, to make sure that you, your employees and your customers stay healthy during this seriousness spread of germs and viruses.

Your health and safety mean the world to us. We wanted to share some simple and effective tips directly from the CDC that can help protect you, your family and your communities.

  1. Avoid close contact with people who are sick.
  2. Cover your cough or sneeze with the tissue then throw the tissue in the trash.
  3. Avoid touching your eyes nose and mouth.
  4. Clean and disinfect frequently touch objects and surfaces.
  5. Stay home when you are sick, expect to get medical care.
  6. Wash your hands often with soap and water for at least 20 seconds.

Call us today!

We understand that this is a serious issue and a large responsibility, so SERVPRO® is Here to Help®. Call us at 330-497-4600!

SERVPRO of Northwest Stark is Hiring a Fire & Water Technician

2/18/2020 (Permalink)

Men Women Truck Join the SERVPRO of Northwest Stark County Team! We are hiring a Fire & Water Technician.

We’re Hiring

If you are a team player, possess “A-Level” talent, and are interested in taking ownership of your job responsibilities and future working at SERVPRO of Northwest Stark County, may be the right career choice for you. You have unique skills, passions, and experiences, and we believe you can bring them all to SERVPRO for a rich, rewarding career and lifestyle that could surprise you with its potential. Just imagine the excitement and satisfaction of what you can do, where you can go and the difference you can make with the resources of SERVPRO behind you.

We are seeking full-time Fire and Water Production Technicians. The ideal candidate will be detail-oriented, highly organized and possess great communication skills. We will train the right people.

Primary Role: Perform services as assigned, following SERVPRO production guidelines. Communicate with the customer to make sure that all needs are met. Support crew chief and other production personnel as needed. Clean and maintain vehicles, equipment, warehouse and office areas as needed.

Results Expected: Production processes are performed according to guidelines and work orders. Communications to crew chief and customer are timely. Jobs are completed at or beyond customer expectations. Vehicles, equipment, and facilities remain clean, orderly, and working properly.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices based on race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.


  • Must have the ability to be on call (on a rotation basis)
  • Must have the ability to lift a minimum of 50lbs
  • Must have a good driving record
  • Must have a valid driver's license
  • Must be able to pass a background/drug test

3 ways to apply:

1. Call our office at 330-497-4600
2. Stop by and fill out a job application at 3317 Orion St NW, North Canton OH 44720
3. E-mail resume to

Come check out our company at

SERVPRO of Northwest Stark County Receives Outstanding Performance Award

9/3/2019 (Permalink)

Tear drop shaped glass award with wooden base SERVPRO of Northwest Stark County 2018 Outstanding Sales Bronze Winner Award.

SERVPRO of Northwest Stark County Received the Bronze Outstanding Sales Performance Award Industry leader in clean-up and restoration services recognizes top-performing franchises at 50th Annual Convention, (Grassroots Newswire) - received the at SERVPRO’s recent 50th Annual Convention. The event, themed “Making History,” was held from June 24-28 at the Sacramento Convention Center in Sacramento, California, where the company was founded.

“It is always gratifying to earn a distinction for our business,” said Laurie Kolenz, SERVPRO of Northwest Stark County Owner, “but it feels especially good this year. We are proud to be a member of the SERVPRO franchise family as the company celebrates 50 years of franchising success. SERVPRO’s ongoing commitment to providing innovative tools, ongoing training, and an ever-evolving business framework gives entrepreneurs like us a roadmap for success. We are proud to be part of SERVPRO’s team of dedicated disaster remediation professionals, and to know that we have both the tools and the knowledge to serve home and business owners in our community should the need arise.”

The company’s 50th Annual Convention was a celebration of the company’s history and a showcase of small business best practices and cutting-edge restoration and remediation technology. The event featured a variety of workshops and group sessions ranging across 37 different topics. Attendees gained knowledge and hands-on experience to help them build and grow their businesses and strengthen ties with both residents and businesses in their local communities. Highlights of the convention included a keynote address by motivational speaker Jon Gordon and an awards ceremony recognizing the achievements of top-performing franchisees.

“SERVPRO has come a long way since Ted and Doris Isaacson started the company as a painting business in Sacramento in 1967,” said Rick Isaacson, chief executive officer of SERVPRO. “In 1969, they used their cleanup and restoration background to take their new company in a different direction and never looked back. SERVPRO’s professional services network now includes more than 1,700 individually owned and operated franchises across the U.S. and Canada. Our annual convention brings this diverse group of entrepreneurs together to learn from industry experts and gives us an opportunity to recognize our top-performing franchises. We are proud of each of these dedicated professionals and the world-class service they provide to their customers and their communities.”

For more information about SERVPRO of Northwest Stark County , please contact Laurie Kolenz at 330-497-4600 or or visit

Grilling Tips for Homeowners in Massillion, Ohio

7/18/2019 (Permalink)

Grill Fire

Everyone enjoys grilling their favorite food and its one of the most popular ways of cooking. Unfortunately, grills can be a fire hazard to a structure and can also cause serious burn injuries.

Here are a few tips to safely grill this summer:
• Grill outside and away from any flammable items.
• Place your grill on stable ground.
• Clean your grill regularly.
• Check for leaks in your propane.
• Don’t let children or pets play around the grill.
• Be careful with charcoal starter fluid.
• Wear appropriate clothing.
• Have a fire extinguisher or water nearby to put out any flare ups or a fire.

If you experience a fire from grilling this summer, please call the experts in fire clean up at SERVPRO of Northwest Stark County at 330-497-4600.

Continuing Education Courses for Insurance Agents in Stark County, Ohio

6/7/2019 (Permalink)

A recent continuing education class for our local agents and adjusters.

Continuing Education Courses for Insurance Agents and Adjusters

SERVPRO of Northwest Stark County offers continuing education courses for insurance agents, and insurance adjusters. These CE courses will provide you with information to better service your customers. The below classes are taught by our SERVPRO Corporate continuing education specialists are designed to improve the knowledge of your staff regarding emergency fire, water and mold mitigation. 

Here are some of the CE courses that are offered by SERVPRO of Northwest Stark County:

  • Fire Damage Restoration
  • Restorative Drying in the Restoration Industry
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Water Damage
  • Mitigation Awareness Response Seminar
  • Biohazard Cleanup
  • Restoring Contaminated Buildings
  • Cleaning and Restoring Smoke-Damaged Contents
  • Deodorization of Malodors
  • Ethics

Are you in need of CE Credit Hours?

If you need of Continuing Education Courses, please contact your local sales marketing manager to find out when and where our next class will be offered. All our classes are free of charge and include drinks and food. We handle all of the paper to the state.

Please contact Laurie Baum at the information below if you have any questions regarding our upcoming CE Classes.


Office: 330-497-4600

Spring Flooding Prevention for your Massillion, Ohio Home

3/20/2019 (Permalink)

Air movers drying out basement carpeting from a flood.

Spring is coming and water damage is coming with it. As winter thaws away the melted snow can be detrimental to your home. In order to prevent water damage in your home this season take these precautions in order to stop or notice water damage before it causes harm to your family and home.

  • Basement pumps - Install a sump pump or sewage back flow valve and keep a battery-operated backup in case of power failure.
  • Debris Removal - Clean gutters at least twice a year to prevent ice dams and debris blockage.
  • Exterior of house  - Inspect windows and doors for cracks around the edges. Keep all walls and side paneling painted and well sealed.
  • Foundation cracks - Inspect your foundation on a regular basis for cracks that can be small, but can create a lot of damage.
  • Monitor your water bill - A simple way of detecting a non obvious leak is by watching for a non accounted for spike in your water bill.
  • Grading & Landscaping - Make sure your grading encourages water flow away from your house. If it does not think about altering it. While also trimming trees and avoid planting shrubs near pipes and other utilities.
  • Roof - Ensure that your roof is maintained properly. Check for sufficient insulation and that your ceiling is airtight.
  • Disconnect hoses - Standing water in a hose can cause freezing and lead to a ice blockage in the pipes. This can cause damage to walls, floors, and foundation.
  • Water Main - If you leave for an extended amount of time shut off your water main to decrease your chances of standing water and frozen pipes.
  • Water Detection Devices - Invest in water detector which is a small electronic device that sounds an alarm when its sensor is in contact with moisture.

No one can prevent water damage in all means, but taking action on preventing the damage can prevent common causes of damage and save you from costly cleanups if the damage was to strike on your household. If water damage does reach your home contact SERVPRO of Northwest Stark County at 330-497-4600.

SERVPRO of Northwest Stark County Your Fire Damage Clean up Company

3/19/2019 (Permalink)

Fire Damage to a Home in Massillion, Ohio.

After a fire has damaged your home or business, there are many people involved in restoring your structure to pre-fire condition. Not all structures maybe insured for a fire loss, but in most cases an insurance will cover the loss. The insurance company, agent and adjuster will work with the homeowner to address the damages and work with the property owner to restore the structure under the insurance policy.

The homeowner and the adjuster will contact a restoration company to help clean up and restore the property. The charges for a restoration company services are only a fraction of the cost of replacing, which lowers the cost of the claim for the insurance company.

SERVPRO of Northwest Stark County will provide these services. A fire damage is a traumatic experience and our crews have the experience and empathy to work with the adjuster and homeowners. We provide quality service and close attention to the customer's concerns to help restore their lives, belongings, and structure as if the fire never even happened.

Our crews are available 24 hours a day, 7 days a week, even on holidays. We are a phone call away at 330-497-4600.  

Feedback from SERVPRO of Northwest Stark County Customers

3/19/2019 (Permalink)

SERVPRO of Northwest Stark County crews at work!

We strive every day to ensure that our quality of work is up to the highest standard and we are always thrilled to get positive reviews from our customers.

Here are some recent quotes from real customers:

“I literally can't say enough nice things about this company. We had part of our baseboard heating burst and flood the house and destroy a lot of it. From the first phone call with Tracy, this company completely took care of me. Tracy was empathetic, which is exactly what you need in a situation like this. My primary contact was Joe, and he absolutely went above and beyond for me. This was a rental property, and I live in a different state, and Joe kept me updated on everything going on and was in constant contact with my insurance company. A situation that was absolutely overwhelming in the beginning was handled in both an expedited and professional manner. I would recommend them to anyone.”

  • Michelle

"Had a flood at my place, and wow! These guys made everything easy as can be! This was my first experience with a flood, and they were so helpful. So informative. And so, comforting about how everything was going to go! Hopefully this never happens again, but if it does, I know who I’m calling!"

  • Justin

"The SERVPRO crew came to our home quickly and professionally. The crew was polite, professional and hard working. They all made our worries of how we would manage our waterlogged basement seem not so much a worry. Thank you for your knowledge, support and hard work in such an awful situation."

  • Judy

No job is to small or too big for the crews at SERVPRO of Northwest Stark County. We are always here for our customers to put their water damaged home back to preloss condition. Call us 24 hours a day at 330-497-4600.

Hoarding Posses Real Problems to Your Home in Massillion, Ohio

3/5/2019 (Permalink)

A fire damaged a home and all its belongings in Massillion, Ohio.

Hoarding is a disorder that leads to an excessive accumulation of items in a home because the homeowner can not part with their items. The excessive accumulation is not only unhealthy for the individuals who live in the home, but is also unhealthy for the home.  The abundance of ‘stuff’ can lead to physical injuries, fires, structural damage, and a toxic environment for the hoarder their family and their pets. It is important to know the effects of hoarding so you can stop or help someone stop before it is too late.

An individual living in clutter is susceptible to many physical injures. The obvious being increasing risk of falling and being hurt from the clutter collapsing. Although, there are many other ways an individual can face physical harm that can go unnoticed among the disorder of the home. As the clutter accumulates the house becomes dust ridden and the air quality increasingly becomes poorer.  With poor air quality comes various respiratory problems and stale air. When stale air increases it reacts with the higher humidity levels and the decaying food and animals in the house causing mold starts to grow. The growth of mold can cause serious structural damage and health problems. A homeowner with a hoarding disorder often leaves food uneaten and lying around causing it to decaying resulting in pet infestations. There can be nests of insects and pests in houses that a homeowner may not even know about. These pests can lead to major structural damages, a house fire, or transfer disease.

Fire hazards are a big problem when it comes to hoarding. The excess amount of objects are more likely to cause a fire do to the abundant amount of flammable objects so close to incandescent bulbs and stoves. The high potential of pest infestations also increases the risk of a house fire because of their ability to chew through wiring and cause electrical failures. Another common hazard found in a hoarders house is faulty appliances which can easily cause fires. If a fire does spark up in a house full of clutter it is not only hard to escape through all the stuff that blocks the windows and doors, but it is also hard for rescuers to save the residents that are stuck in the flames. With so many flammable objects fire can spread quickly and smoke develops quicker making it even harder for residents to live.

Structural Damage is common is houses that face hoarding. Homeowners have limited access to different systems in their house so they do not receive necessary maintenance on systems ranging from sprinkler systems to plumbing. If there is a pest infestation the rodents can make holes in the walls and ductworks while ruining wiring, insulation and the base structures of the home. The mold from the stale air and water damage damages the structural materials and can compromise the integrity of the home. The most apparent structural damage that can occur is due to the abundant clutter distributed through the house that can lead to a collapse of floors and walls leading to an unlivable house or can even injure the residents of the home.

Living in a home that is filled with the clutter of an individual with a hoarding disorder is not safe for the residents or the home. If you do have a hoarding problem and want it cleaned call SERVPRO of Northwest Stark County and we will restore and clean your property. It will be "Like it never even happened." 330-497-4600

Disaster Preparedness - Are You Ready for a Power Loss?

2/26/2019 (Permalink)

Be prepared for a Power Outage in Stark County.

Power outages are common and detrimental to many families. From the years 2008 to 2013 an average of 847,785 people were affected annually by electric outages. These individuals faced an average of 9,968 minutes, 166.1 hours, a year in a power outage. Power outages can be the cause of animals, vehicle accidents, equipment failure, and spikes in electrical supply. Although the leading cause of outages is weather. Weather accounts for 80 percent of power outages. This is why it is necessary to be prepared for a power outage when storms build up.

Disrupted communications, and transport, closed businesses including grocery stores, food spoilage, and contamination, along with flooding can all be associated with the loss of power. To protect yourself from facing these situations prepare for the worst so you can survive during the outage and be safe after.

To prepare for an outage take inventory of items that rely on electricity including your telephone. Account for medicine and medical devices that rely on refrigeration or electricity. Have batteries and flashlights that will assist you when in the dark. Have enough nonperishable food to last you the length of the outage. Install carbon monoxide and fire alarms with battery backups to ensure safety during the outage. Finally, Be aware of what is happening in your area by following weather reports.

If an outage occurs don’t panic. Keep your refrigerators and freezers closed in order to keep food fresh. Do not use a gas stove. Disconnect appliances and electronics to avoid electrical surges. Be aware if you have medicines that are dependent on electricity or refrigeration and take care of them. Once you are safe contact neighbors and people close to you to see if they are safe.

After the power comes on to ensure future safety throw out all food if it was subjected to temperatures below 40 degrees and any medications that could have been spoiled. Also replace any materials you used to be safe for the next outage.

It is important to be prepared and know the risks of a power outage in case you find yourself in the situation. Have an emergency plan and be prepared so you can stay safe while having no power.

SERVPRO of Northwest Stark County: 330-497-4600

We are the Fire & Water Restoration Company to Call

1/15/2019 (Permalink)

Are you ready for 2019 and all the new year will bring? SERVPRO of Northwest Stark County hopes your new year is filled with laughs and good times, but we are here and ready to help if there is an unfortunate fire or water disaster to your residential property or commercial building. Contact the team that is faster to any size disaster as we will make it our priority to restore your property. SERVPRO of Northwest Stark County is here to make things “Like it never even happened." Our crews are available 24/7 all year and are committed to help you. SERVPRO is a leader in giving control back to homeowners and property managers after the devastating effects from a pipe break, sump pump malfunction, toilet overflow, refrigerator or washing machine line break, flood or fire. If you are located in Jackson Township, Massillon, Canal Fulton, Lake Cable, Perry Heights, and Crystal Springs then we are the franchise to call. Call us when you face a disaster at 330-497-4600.